Summary
Overview
Work History
Education
Skills
Timeline
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MD FAISAL AHMED

Oakland Park

Summary

Dynamic and detail-oriented professional with a proven track record at Holiday Inn Express Hotel Suites, excelling in client support and customer service. Adept in managing sensitive information and proficient in Python, I thrive in collaborative environments, ensuring operational efficiency and enhancing guest experiences through effective communication and time management.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Holiday Inn Express Hotel Suites
Davie
04.2023 - Current
  • Responded to customer inquiries via phone, email, and in person.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Handled sensitive information in a confidential manner.

Cashier

Dunkin' Donuts
Miami Gardens
04.2019 - 07.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.

Education

Bachelor of Science - Computer Science

Florida Atlantic University
Boca Raton, FL
05-2027

Associate of Arts - Computer Science

Broward College
Fort Lauderdale, FL
08-2024

Skills

  • Client support
  • Software development
  • Data management
  • Analytical skills
  • Detail orientation
  • Collaborative teamwork
  • Python expertise
  • C proficiency
  • Customer service
  • Team collaboration
  • Attention to detail
  • Time management

Timeline

Front Desk Receptionist

Holiday Inn Express Hotel Suites
04.2023 - Current

Cashier

Dunkin' Donuts
04.2019 - 07.2022

Bachelor of Science - Computer Science

Florida Atlantic University

Associate of Arts - Computer Science

Broward College

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