Meagan Bible
Sugar Land
Summary
Professional dental management expert equipped to drive operational excellence and patient satisfaction. Proven ability to lead and inspire teams, streamline administrative processes, and enhance clinic efficiency. Strong focus on collaborative efforts and adaptable to shifting priorities. Skilled in patient relations, financial management, and compliance with healthcare regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Treatment Coordinator
Apex Dental Care
06.2022 - Current
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual's needs.
- Improved patient retention by providing excellent customer service and establishing rapport with clients.
- Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Collaborated with insurance providers to ensure prompt claim processing for patients, resulting in improved cash flow for the practice.
Dental Treatment Coordinator
Heartland Dental
09.2020 - 06.2022
- Managed complex cases involving multiple specialists, ensuring seamless coordination of care for patients.
- Facilitated patient referrals to other healthcare providers when necessary, fostering strong professional relationships within the dental community.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Managed patient billing processes for timely, accurate payments.
Dental Treatment Coordinator
West U Family Dental
11.2017 - 07.2020
- Improved patient retention by providing excellent customer service and establishing rapport with clients.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
Billing Coordinator
Alpha Dental
08.2015 - 09.2017
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
Education
High School Diploma -
George Ranch High School
Richmond, TX05-2015
Skills
- HIPAA compliance
- Office administration
- Phone etiquette
- Insurance verification
- Treatment Planning
- Patient documentation
- Payment processing
- Billing procedures
Certification
- Licensed Dental Assistant
- Basic Life Support
Softwares
- Eaglesoft
- Dentrix
- Dentrix Ascend
- OpenDental
- IAP
- SOTA
- Adobe Acrobat
- Microsoft Office
Timeline
Dental Treatment Coordinator
Apex Dental Care
06.2022 - Current
Dental Treatment Coordinator
Heartland Dental
09.2020 - 06.2022
Dental Treatment Coordinator
West U Family Dental
11.2017 - 07.2020
Billing Coordinator
Alpha Dental
08.2015 - 09.2017
High School Diploma -
George Ranch High School
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