MEAGAN GROVES
Orlando,FL
Summary
Multi-tasking Veterinary Receptionist known for being compassionate, professional and dependable. Skilled in customer service, record keeping, and appointment scheduling.
Overview
8
8
years of professional experience
Work History
Veterinary Receptionist
Animal Veterinary Hospital Of Orlando
03.2025 - Current
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multi-line phone system and pleasantly greeted patients.
Veterinary Receptionist
East End Veterinary Medical Center
09.2023 - 07.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Veterinary Receptionist
Animal Veterinary Hospital Of Orlando
03.2017 - 07.2022
- Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs, cats and exotics.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
Education
High School Diploma - Business/General
Boone High School
Orlando, FL2009
Skills
- Client relations
- Customer service
- Appointment setting
- Client check-in
- Verbal and written communication
- Compassionate care
Timeline
Veterinary Receptionist
Animal Veterinary Hospital Of Orlando
03.2025 - Current
Veterinary Receptionist
East End Veterinary Medical Center
09.2023 - 07.2024
Veterinary Receptionist
Animal Veterinary Hospital Of Orlando
03.2017 - 07.2022
High School Diploma - Business/General
Boone High School
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