Meagan Hemphill
Summary
Results-driven Security Administrative Manager supporting executive leadership at Luxor Casino. Experienced in managing high-volume administrative operations within a high-security environment. Skilled in coordinating cross-functional teams, streamlining processes, maintaining strict confidentiality, and ensuring compliance with internal policies and regulatory standards. Recognized for strong organizational skills, problem-solving, and the ability to support complex security operations with efficiency and precision.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Administrative Manager/ Lost and Found Manager
Luxor Casino
Las Vegas
03.2024 - Current
- Provide high-level administrative support to the Chief of Security and Director of Security.
- Manage complex calendars, communications, and departmental priorities, handling a high volume of emails, calls, and requests.
- Coordinate meetings, conference calls, and vendor interactions across multiple departments.
- Oversee Lost & Found operations, supporting daily activities and improving workflow efficiency through cross-department collaboration.
- Manage badging processes for new hires, vendors, and replacements, ensuring compliance with security protocols.
- Handle MFA reset requests and support internal access management needs.
- Administer purchasing operations, including purchase orders, invoicing, inventory tracking, and expense reconciliation.
- Maintain and organize sensitive departmental records in compliance with company policies and document retention regulations.
- Support recruitment efforts, including coordinating hiring processes and participating in corporate hiring events.
- Reconcile departmental expenses monthly to ensure adherence to budget allocations.
Senior Mortgage Loan Officer
Credible
Las Vegas
03.2020 - 09.2022
- Originated and processed residential loans from application through closing.
- Managed communication between clients, underwriters, and third parties to ensure smooth transactions.
- Reviewed and audited loan documentation for accuracy and compliance.
- Trained and onboarded new loan officers and processors.
- Improved team performance and customer satisfaction by resolving escalated issues efficiently.
- Developed and implemented standard operating procedures to streamline workflows.
Loan Processor
HomeBridge Financial
Las Vegas
07.2016 - 01.2019
- Processed conventional, FHA, VA, and bond loans end-to-end.
- Led audit team initiatives and supported compliance reviews.
- Conducted onboarding training for new hires.
- Coordinated team meetings and presented process improvement strategies.
Loan Processor
Citibank
Las Vegas
10.2012 - 11.2014
- Managed high-volume loan pipelines including refinances and purchase transactions.
- Served as primary point of contact for stakeholders, ensuring timely updates.
- Supported audit operations and documentation accuracy.
Assistant Retail Manager
Express
Bakersfield
01.2010 - 09.2012
- Supervised sales staff and supported daily store operations.
- Drove sales through training, coaching, and merchandising strategies.
- Communicated corporate updates and ensured team alignment.
Education
High School Diploma -
Bakersfield High School
Bakersfield, CASkills
- Executive Administrative Support
- Security Operations Coordination
- Cross-Department Collaboration
- Process Improvement
- Confidential Data Management
- Document Control & Compliance
- Team Support & Training
- Vendor & Inventory Management
- Expense Tracking & Reconciliation
Certification
- NMLS Licensed (NV & CA) — #983587
Timeline
Security Administrative Manager/ Lost and Found Manager
Luxor Casino
03.2024 - Current
Senior Mortgage Loan Officer
Credible
03.2020 - 09.2022
Loan Processor
HomeBridge Financial
07.2016 - 01.2019
Loan Processor
Citibank
10.2012 - 11.2014
Assistant Retail Manager
Express
01.2010 - 09.2012
High School Diploma -
Bakersfield High School