Meagan Lucero
Seattle,WA
Summary
Community Manager committed to ensuring an enjoyable and comfortable environment for residents as well as advocating for needs of the building. High level experience in grade A-B mid-rise communities in the Greater Seattle Area.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Manager
Thrive Communities
Seattle, WA
06.2021 - Current
- Communicated effectively with owners, residents, and on-site associates.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Developed annual operating budgets and forecasts.
- Maximized rental income while minimizing expenses through effective planning and control.
Community Manager
Pillar Communities
Seattle, WA
09.2019 - 12.2020
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Assistant Community Manager
Pillar Communities
Seattle, WA
08.2018 - 08.2018
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Education
Bachelor of Arts - Communications
University of Washington
Seattle, WA06.2016
Associate of Arts - Liberal Arts
Pierce College
Puyallup, WA06.2014
Skills
- Vendor Relations
- Team Training
- Vendor Management
- Workplace Safety
- Resident Relations
- Rent Pricing Optimization
- Annual Budgeting
- Creative and Adaptable
Certification
- University of Washington , Strategic Marketing Certification- 9 month certification program, creating marketing campaigns for three local Seattle Start ups. 2019
- Thrive Communities Chairperson, Customer Experience Committee – Led initiatives to boost NPS and reputation management. Streamlined move-in, move-out, and renewal processes, supporting a 75% resident retention goal. 2024-2025
Timeline
Community Manager
Thrive Communities
06.2021 - Current
Community Manager
Pillar Communities
09.2019 - 12.2020
Assistant Community Manager
Pillar Communities
08.2018 - 08.2018
Bachelor of Arts - Communications
University of Washington
Associate of Arts - Liberal Arts
Pierce College