Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mealissa Long

Santa Rosa,CA

Summary

Enthusiastic Human Resources Assistant with experience in employee relations, benefits administration, and full cycle recruiting. Strengths lie in strong interpersonal skills, ability to maintain confidentiality, and knowledge of HR laws and regulations. Contributed significantly to fostering positive work culture in previous roles by effectively addressing employee concerns and facilitating resolution of workplace issues.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Santa Rosa Community Health
Santa Rosa, CA
07.2024 - Current
  • Assisted back office patient processes to reduce office wait times.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Documented notes during patient visits.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

General Merchandiser

Target
Santa Rosa, CA
07.2022 - 07.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Organized merchandise displays to attract customer attention and drive sales.
  • Trained new employees on operational procedures and customer service standards.

Manager

HLM Automotive
San Rafael, CA
11.2020 - 01.2021
  • Oversaw daily operations to ensure efficient workflow and quality standards.
  • Managed team schedules to optimize workforce allocation and productivity.
  • Developed training materials for new employees on company policies and procedures.

Manager

Jhanhthong Banbua
08.2018 - 11.2020
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Oversaw daily operations to ensure efficient workflow and quality standards.
  • Managed team schedules to optimize workforce allocation and productivity.

Education

Associate of Arts -

Santa Rosa Junior College
Santa Rosa, CA

Certified Medical Assistant -

Cal Regional
Santa Rosa, CA

Skills

  • Employee recruitment
  • HR policy development
  • Relationship building
  • Performance assessment
  • Leadership skills
  • Critical thinking
  • Business planning
  • Revenue management
  • Payroll coordination
  • Team work

Timeline

Medical Assistant

Santa Rosa Community Health
07.2024 - Current

General Merchandiser

Target
07.2022 - 07.2024

Manager

HLM Automotive
11.2020 - 01.2021

Manager

Jhanhthong Banbua
08.2018 - 11.2020

Associate of Arts -

Santa Rosa Junior College

Certified Medical Assistant -

Cal Regional