Meara Howe

T4 Enterprises

01.2022 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Operated espresso machines and commercial coffee brewers to create beverages.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Cleaned counters, machines, utensils, and seating areas daily.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Learned special recipe items and seasonal offerings to best meet customer needs.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Promoted additional items with beverages, increasing store sales.
Followed exact recipes for mixing and preparing beverage and food items.