Attentive cosmetologist with several years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.
Overview
30
30
years of professional experience
Work History
Cosmetologist
Self-employeed
Norfolk, VA
06.1994 - 07.2024
Provided consultations to clients on beauty treatments, products and services.
Created customized hair styles according to client's preferences and facial features.
Maintained cleanliness of salon equipment and tools.
Ensured proper sanitation practices were followed at all times.
Attended continuing education classes to stay up-to-date with trends in the industry.
Developed a loyal client base through excellent customer service.
Collaborated with other professionals in the beauty industry.
Engaged with customers by providing friendly conversation during services.
Upsold various treatments or packages when appropriate.
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Caregiver
Commonwealth Senior Living
Norfolk, VA
09.2023 - 04.2024
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Maintained clean and well-organized environment for client happiness and safety.
Store Manager
Coastal Investments & Sales
Virginia Beach, VA
03.2007 - 10.2017
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Established customer service standards and monitored staff compliance.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Created weekly work schedules for store personnel.
Assessed operational efficiency of the store's departments.
Education
Residental Care Aide - Recognize And Interacting With Elder Clients
Commonwealth Senior Living
Norfolk, VA
10-2023
Cosmetologist - Theory of Hair, Skin And Nails
Allegance Beauty School
Norfolk, VA
09-2023
GED -
Lake Taylor High School
Norfolk, VA
12-1999
Skills
Issue Resolution
Makeup and skincare
Product expertise
Hair Styling
Client Education
Product and Service Explanations
Beauty tool sanitization
Friendly Communication
Relationship Building
Active Listening
Payment processing expertise
Braid trained
Timeline
Caregiver
Commonwealth Senior Living
09.2023 - 04.2024
Store Manager
Coastal Investments & Sales
03.2007 - 10.2017
Cosmetologist
Self-employeed
06.1994 - 07.2024
Residental Care Aide - Recognize And Interacting With Elder Clients