Mecca Abdi
Auburn,ME
Summary
Dedicated professional with a proven track record at Little Pine Preschool, enhancing patient well-being through tailored behavior modification plans and crisis intervention. Expert in customer service and POS systems, achieving high accuracy in transactions. Demonstrates exceptional empathy and work ethic, significantly improving clients' daily functions and customer satisfaction.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Nuria
03.2024 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Behavioral Health Professional
Little Pine Preschool
07.2022 - 01.2024
- Promoted a safe and supportive environment for patients to explore complex emotions and work towards personal growth.
- Assisted clients with goal setting and attainment processes by regularly monitoring progress towards identified objectives.
- Developed customized behavior modification plans, leading to significant improvements in patients'' daily functioning abilities.
- Maintained accurate documentation of client interactions, assessment results, treatment plans, progress notes, and discharge summaries as per regulatory requirements.
- Established strong working relationships with community agencies, facilitating collaboration and resource-sharing for comprehensive patient care.
- Provided crisis intervention services to de-escalate high-risk situations and ensure patient safety.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Encouraged patients to discuss experiences in group and individual settings.
Personal Support Specialist
Clover Mannor
05.2020 - 07.2022
- Assisted clients with daily living tasks such as personal hygiene, meal preparation, and medication management to promote independence and selfcare.
- Maintained a safe and comfortable living environment for clients by conducting regular safety checks and addressing any concerns promptly.
- Recorded status and duties completed in logbooks for management.
- Implemented behavior management techniques to address challenging behaviors while maintaining a respectful approach to client dignity.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
High School Diploma -
Lewiston High School
165 East Ave 05-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Money handling
- Product knowledge
- POS systems
- Staff training
- Attention to detail
- Product recommendations
- Retail merchandising
- Purchase assistance
Accomplishments
- Documented and resolved Behaviors which led to positive learning opportunity's.
- Achieved Safety Training through effectively helping with deescalating behaviors .
- Supervised team of 3 staff members as The CRMA on duties
- Achieved clean work space through effectively helping with disinfecting.
Certification
CRMA ( Certified residential medical assistant.)
BHP ( Behavioral Health Professional )
PSS ( Personal Support Specialist)
DSP ( Direct Support Professional.
Safty Training hands On
- Certified Sales Associate (CSA) - Retail Education Association.
- CPR/AED Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Maine Driver's License
Languages
somali
Native or Bilingual
English
Native or Bilingual
Interests
- Volunteering
- Youth Development Programs
- Music
- Watching Movies and TV Shows
- Cooking
- Gardening
- Drawing and Painting
- Fashion
Timeline
Cashier
Nuria
03.2024 - Current
Behavioral Health Professional
Little Pine Preschool
07.2022 - 01.2024
Personal Support Specialist
Clover Mannor
05.2020 - 07.2022
CRMA ( Certified residential medical assistant.)
BHP ( Behavioral Health Professional )
PSS ( Personal Support Specialist)
DSP ( Direct Support Professional.
Safty Training hands On
- Certified Sales Associate (CSA) - Retail Education Association.
- CPR/AED Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Maine Driver's License
High School Diploma -
Lewiston High School
Similar Profiles
Nuria Cordoba arlettazNuria Cordoba arlettaz
2019 La Clota Polo Club at Nuria Cordoba Arlettaz2019 La Clota Polo Club at Nuria Cordoba Arlettaz
Loreli ScoppettuoloLoreli Scoppettuolo
Florist at Phoebe's Garden FloristFlorist at Phoebe's Garden Florist
LISA SINCLAIRLISA SINCLAIR
District 504 Coordinator at RSU 9District 504 Coordinator at RSU 9