Mecca Muhammad
Detroit,MI
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Business Development Representative
Coyote Logistics, UPS
10.2022 - Current
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Seasonal Peak Coordinator
Coyote Logistics, UPS
10.2022 - 12.2022
- Promote tech tracking requirement to all UPS Peak drivers
- Proactively track loads for early identification and resolution on issues
- Escalate issues to Peak team leaders
- Manage drivers until each multi-stop load is delivered in full (marking in/out times at each stop, monitoring ETA’s, confirming trailer numbers)
- Collaborative communication with UPS, Coyote drivers, and fellow teammates
Security Administrator
Marathon Petroleum
07.2022 - 10.2022
- Data entry using Microsoft Excel
- Create and revise documents using Microsoft Word and Microsoft PowerPoint
- Verifying government issued identification, background checks, drug tests, and other requirements for entry to a critical infrastructure.
Development Manager
Rocket Mortgage
01.2021 - 07.2021
- Sign partner agents up for Rocket Pro Insight to assist in managing their business with RKT clients
- Provide insight to our partner agents about our promotion’s programs and benefits.
Executive Client Communication Specialist
Rock Connections
10.2019 - 01.2021
- Reach out to clients who inquired about home mortgages
- Connect clients to licensed specialists to assist them further
- Maintaining a high level of awareness.
Teacher Assistant
IXL Learning Center
02.2019 - 10.2019
- Help plan and prepare a safe classroom environment
- Always supervise children in the classroom and on the playground
- Housekeeping and cleaning of the classroom environment.
Education
Ferndale High School
Ferndale, MISkills
- B2B Sales
- Relationship Management Upselling
- Cold Calling
- Branding
- Salesforce
- Account Management Negotiation
- Tree Plantings
- Landscaping
- Providing Feedback
Timeline
Business Development Representative
Coyote Logistics, UPS
10.2022 - Current
Seasonal Peak Coordinator
Coyote Logistics, UPS
10.2022 - 12.2022
Security Administrator
Marathon Petroleum
07.2022 - 10.2022
Development Manager
Rocket Mortgage
01.2021 - 07.2021
Executive Client Communication Specialist
Rock Connections
10.2019 - 01.2021
Teacher Assistant
IXL Learning Center
02.2019 - 10.2019
Ferndale High School
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