Mechelle Eaton
Select Medical
Phoenix,AZ
1
Certification
12
years of professional experience
I am seeking a position that promotes growth and opportunities to showcase my abilities. I am very detail oriented, determined, hardworking, and outgoing. I love learning new skills and making people smile.
Work History
Patient Service Specialty
4 Years- Verified patient and purpose of visit to ensure accurate and efficient service. Prepares patients for the therapist. Completed intake by interviewing patients and documenting their history. Performed administrative tasks such as: scheduling, adding lab orders, refilling medications, and calling patients with results and submitting prior authorizations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Medical Administration Clerk
4 Months- Coordinated daily schedules for administrative tasks in healthcare Day-to-day administration of healthcare. Communicating lab results to patients. Aiding physicians and other medical persons in handling medical reports and other documentation. Providing support to person admitting patients into the hospital. Preparing inventories and placing orders for medical supplies. Provided comfort to acute and chronic patients, enhancing their emotional well-being during treatment. Maintained and updated patient database records regularly, log, schedule, and medical records and updating them promptly.
- Managed patient records and ensured compliance with healthcare regulations.
- Coordinated office activities, optimizing scheduling and resource allocation.
- Processed billing inquiries, enhancing customer service satisfaction levels.
Medical Assistant
4 Months- Directed phone calls, scheduled appointments, checked-in patients, obtained patient information to file and updated patient records, and ensured all forms and consents were completed by patients.
- Assisted in patient intake, ensuring accurate medical history documentation.
- Administered medications and injections as per physician directives.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
Pharmacy Benefit Manager
2 Years 8 Months- Responsible for handling inbound calls from patients that are looking to sign up to receive the Company’s mail order service, Enter the patient’s information, Verify all information provided and change whatever is incorrect or out of date, Responsible for working with the patient through a “New
- Developed and implemented pharmacy benefit strategies to optimize client outcomes.
- Analyzed medication utilization trends to identify cost-saving opportunities for clients.
- Collaborated with healthcare providers to enhance patient access to necessary medications.
Administration Clerk
1 Year 10 Months- Handled inbound calls regarding disputes and appeals to ensure timely resolution. Entered patient information into database to maintain accurate records. Opening/Stamping Mail. Procured office supplies to ensure availability for staff., and Maintaining a Stable Work Flow and Assigning Medical Disputes/Appeals
- Processed and maintained confidential patient records using electronic medical record systems.
- Coordinated scheduling for multi-disciplinary team meetings to enhance communication and service delivery.
- Managed inventory of office supplies, ensuring timely availability for operational needs.
Pharmaceutical Clerk (Over the Counter)
2 Years 5 Months- Picked, packed, sorted, and shipped over the counter medicine to ensure timely delivery to patients.
- Processed prescription orders efficiently, ensuring accuracy in medication dispensing.
- Maintained up-to-date knowledge of pharmaceutical products and services for informed customer assistance.
- Assisted in inventory management, tracking stock levels to prevent shortages or overstock situations.
Education
Diploma - General Education
Skills
Patient Assessment
Medical Scheduling
Insurance Verification
Prior authorization
Medical Billing
Medical Records
Vital Signs
Medical Terminology
Office administration
Certification
Certified Medical Assistant
Timeline
Patient Service Specialty
Select Medical
08.2022 - CurrentRead More
Medical Administration Clerk
Banner Health
02.2022 - 06.2022Read More
Medical Assistant
Arizona Oncology
09.2021 - 01.2022Read More
Pharmacy Benefit Manager
Med Impact Direct
01.2018 - 09.2020Read More
Administration Clerk
Health Choice
06.2017 - 04.2019Read More
Pharmaceutical Clerk (Over the Counter)
Humana Inc.
02.2015 - 07.2017Read More
Wilson Primary and Elementary School
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Fortis College Phoenix
Diploma from General Education
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