Mechelle Siudy
Acworth,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
45
45
years of professional experience
1
1
Certification
Work History
DME Manager
Lacey Drug Company
01.2012 - Current
- Enhanced patient satisfaction by effectively managing and coordinating DME services.
- Streamlined DME inventory management for improved tracking and reduced waste.
- Collaborated with interdisciplinary teams to ensure timely delivery of appropriate medical equipment.
- Developed comprehensive training programs for staff, leading to increased proficiency in DME usage and maintenance.
- Negotiated contracts with vendors, securing high-quality equipment at competitive prices.
- Implemented quality control measures to maintain compliance with industry standards and regulations.
- Managed budgeting and financial planning for the DME department, resulting in cost savings without compromising service quality.
- Conducted regular audits of DME inventory to identify gaps and opportunities for improvement.
Lab Manager
Kolor Quick Foto
05.1979 - 05.2008
- Improved customer satisfaction by providing high-quality photo services and maintaining a clean, organized lab environment.
- Streamlined workflow for increased efficiency with implementation of automated processes and equipment upgrades.
- Managed inventory and supplies, ensuring optimal stock levels for uninterrupted production and service delivery.
- Trained and supervised staff members, resulting in a knowledgeable team capable of consistently meeting customer needs.
- Developed strong relationships with vendors to secure competitive pricing on materials, contributing to overall cost reduction.
- Implemented quality control measures that led to a significant decrease in errors and reprints.
- Provided exceptional customer service by addressing concerns quickly and effectively resolving any issues that arose.
- Assessed client needs during consultations, offering personalized solutions tailored to their unique requirements.
- Evaluated and implemented new technologies to stay competitive in an evolving marketplace, ensuring the lab maintained a cutting-edge reputation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Science - Business Administration
University of Georgia
Athens, GeorgiaSkills
- Inventory Management
- Vendor Management
- Customer Service
- Supply Chain Management
- Team Leadership
- Willing to Learn
- Employee Training Oversight
- Sales Support
Certification
- Certified Fitter-Mastectomy, Lacey Drug Company
- 8/2016 - present
Timeline
DME Manager
Lacey Drug Company
01.2012 - Current
Lab Manager
Kolor Quick Foto
05.1979 - 05.2008
Bachelor of Science - Business Administration
University of Georgia
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