Overview
Work History
Education
Skills
Languages
Timeline
Bartender
Mechick Lama

Mechick Lama

Queens,NY

Overview

1
1
year of professional experience

Work History

Cashier

K&Y Fruit and Veggies
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.

Server

Sugar and Coal
12.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.

Bartender

Sugar and Coal
12.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Salesperson

Bhatbhateni Supermarket
10.2023 - 05.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Implemented effective sales strategies to maximize revenue generation.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

+2 - Business

Ullens
Nepal

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer service excellence
  • Customer Relations
  • Written and verbal communication
  • Professionalism and Courtesy

Languages

English
Full Professional
Nepali
Native or Bilingual
Korean
Elementary
Hindi
Full Professional
Tibetan
Full Professional
Bengali
Limited Working

Timeline

Cashier

K&Y Fruit and Veggies
01.2024 - Current

Server

Sugar and Coal
12.2023 - Current

Bartender

Sugar and Coal
12.2023 - Current

Salesperson

Bhatbhateni Supermarket
10.2023 - 05.2024

+2 - Business

Ullens

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Mechick Lama