Mechick Lama
Queens,NY
Overview
1
1
year of professional experience
Work History
Cashier
K&Y Fruit and Veggies
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Server
Sugar and Coal
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Bartender
Sugar and Coal
12.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Salesperson
Bhatbhateni Supermarket
10.2023 - 05.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
+2 - Business
Ullens
NepalSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Customer Relations
- Written and verbal communication
- Professionalism and Courtesy
Languages
English
Full Professional
Nepali
Native or Bilingual
Korean
Elementary
Hindi
Full Professional
Tibetan
Full Professional
Bengali
Limited Working
Timeline
Cashier
K&Y Fruit and Veggies
01.2024 - Current
Server
Sugar and Coal
12.2023 - Current
Bartender
Sugar and Coal
12.2023 - Current
Salesperson
Bhatbhateni Supermarket
10.2023 - 05.2024
+2 - Business
Ullens