Med Amine Siagh
New York,NY
Summary
Resourceful IT Technician offering [Number] years of experience providing expert-level support to users within various demographics. Polished in customizing desktop applications, installing computer applications and peripherals and recording technical issues. Familiar with Windows, Linux and Mac OS environments. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking Picker successful at transporting goods, completing orders and putting together shipments in high-volume, busy environments. Offers great team collaboration, safety oversight and picking skills developed over [Number] years in busy and challenging warehouses.
Overview
5
5
years of professional experience
Work History
Cashier
Yalla Habibi Bistro & Bakery
Staten Island, NY
01.2025 - 04.2025
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
Restaurant Waiter
Brooklyn kabab house
Brooklyn, NY
10.2024 - 04.2025
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Assisted guests with making food and beverage selections.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Help Desk Technician
Leader Aluminum
Algiers, Algeria
04.2022 - 01.2024
- Analyzed system logs to detect potential issues with computer systems.
- Created user accounts, maintained system documentation, tested and evaluated new technology.
- Repaired damaged cables or replaced defective components as necessary.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Configured security settings or access permissions for groups and individual users.
- Updated antivirus protection on all computers on a regular basis.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Collaborated with IT team members to identify system requirements and resolve problems.
CCTV Technician
Hometech
Algiers, Algeria
06.2020 - 11.2021
- Set up computer networks for monitoring remote sites via internet or intranet connection.
- Calibrated camera lenses for focus, clarity and wide angle view.
- Configured and tested cameras to ensure optimal performance.
- Repaired faulty connections between cameras and control units due to poor wiring workmanship.
- Troubleshot technical problems with the CCTV system including cameras, monitors, DVRs and other devices.
- Coordinated installation activities with contractors such as electricians or carpenters when necessary.
Education
Associate of Science - Computer Networking
IFTGC Training School
Algeria04-2022
Some College (No Degree) - Computer Science
Borough of Manhattan Community College
New York, NYSkills
- Cash handling
- Customer service
- Point of sale systems
- Inventory management
- Sales transactions
- Product knowledge
- Team collaboration
- Problem solving
- Cash handling and management
- Empathy and patience
- Order taking
- Order verification
- Online orders preparation
- Cleaning and sanitizing
Languages
English
Professional
French
Professional
Arabic
Native/ Bilingual
Timeline
Cashier
Yalla Habibi Bistro & Bakery
01.2025 - 04.2025
Restaurant Waiter
Brooklyn kabab house
10.2024 - 04.2025
Help Desk Technician
Leader Aluminum
04.2022 - 01.2024
CCTV Technician
Hometech
06.2020 - 11.2021
Associate of Science - Computer Networking
IFTGC Training School
Some College (No Degree) - Computer Science
Borough of Manhattan Community College
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