PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline

MEEN MIFA

NYC Department of Education
Jamaica,NY
2
Languages
1
Certification
7
years of professional experience

Reliable and people focused professional with experience in education, healthcare, home care, security, and customer service. Strong communicator who works well with students, patients, families, coworkers, and the public. Known for being dependable, organized, patient, and professional in fast paced environments.

Work History

Substitute Paraprofessional

1 Year 9 Months
NYC Department of Education | 01.2025 - Current
  • Supported teachers in managing daily classroom operations and activities.
  • Facilitated student engagement in schoolwork and classroom activities.
  • Assisted students in one-on-one and small group settings. Supported learning through personalized interactions with students.
  • Facilitated behavioral support and focus enhancement for students requiring additional assistance.

Security Professional

1 Year
Allied Universal | 01.2024 - 01.2025
  • Monitored entrances and common areas to ensure safety and security.
  • Conducted thorough checks of individuals entering and exiting the building to maintain safety and security standards.
  • Performed systematic evaluations of designated area to uphold quality and security measures.
  • Documented and escalated problems and incidents to ensure timely resolution.

Home Health Aide

2 Years
Private Home Care | 01.2023 - 01.2025
  • Assisted clients in bathing, dressing, meal preparation, and daily living activities.
  • Ensured client safety during movement by implementing best practices and protocols.
  • Provided attentive support to clients, prioritizing their comfort and satisfaction.
  • Supported household operations by organizing daily routines and addressing essential needs.

Medical Assistant

Cardiology Medical Office | 01.2024 - 01.2024
  • Assisted in preparing patients for doctor visits to enhance care efficiency.
  • Assisted in the placement and removal of holter monitors. Supported patients during the holter monitor setup and take down process. Facilitated the application and removal of holter monitoring devices.
  • Facilitated patient check in processes and addressed inquiries to enhance patient experience.
  • Managed appointment scheduling and maintained office organization.

Sales Associate

1 Year
H&M | 01.2022 - 01.2023
  • Assisted customers in identifying and acquiring specific items to enhance their shopping experience.
  • Delivered comprehensive responses to inquiries regarding clothing and products.
  • Operated cash register and assisted customers with returns. Processed customer returns and provided support at the register. Facilitated transactions and managed return processes efficiently.
  • Managed clothing placement and ensured store cleanliness to enhance customer experience.

Cashier / Customer Service / Server

2 Years
Cold Stone Creamery | 01.2020 - 01.2022
  • Processed customer orders and ensured satisfaction through attentive service.
  • Executed ice cream order management and topping preparation processes.
  • Operated cash register and processed customer payments efficiently.
  • Maintained cleanliness and organization of counter and work area.
  • Verified and confirmed correct orders to enhance customer satisfaction.

Education

High School Diploma

Business Technology Early College High School | 06.2022

Skills

Customer Service
Communication
Team Collaboration
Organization
Time Management
Multitasking
Problem Solving
Adaptability
Problem solving

Certification

Home Health Aide (HHA)

LANGUAGES

English — Fluent
Bengali — Fluent

Timeline

Substitute Paraprofessional

NYC Department of Education
01.2025 - CurrentRead More

Security Professional

Allied Universal
01.2024 - 01.2025Read More

Medical Assistant

Cardiology Medical Office
01.2024 - 01.2024Read More

Home Health Aide

Private Home Care
01.2023 - 01.2025Read More

Sales Associate

H&M
01.2022 - 01.2023Read More

Cashier / Customer Service / Server

Cold Stone Creamery
01.2020 - 01.2022Read More

Business Technology Early College High School

High School Diploma
Read More
MEEN MIFA