Meena Rashedi
Chicago,IL
Overview
12
12
years of professional experience
Work History
Bar Manager
O'Donovan's
Chicago
08.2015 - Current
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Delegated work to staff, setting priorities and goals.
- Trained new employees to perform duties.
Guest Service Coordinator
Asha Salon and Spa
Chicago
03.2012 - 08.2019
- Developed promotional strategies to increase the visibility of the spa's services within the local community.
- Monitored stock levels of retail items for sale in the spa shop area ensuring sufficient quantities were available to meet customer demand.
- Processed payments from clients using POS systems accurately while adhering to cash handling policies and procedures.
- Performed administrative duties such as scheduling appointments, filing paperwork, and managing customer inquiries.
- Maintained meticulous records to document client information.
Education
Bachelor of Science in Management - School of Business and Technology
Northeastern Illinois University
05.2024
Associates in Science -
Wright College
12.2019
High School -
Chicago Academy
05.2010
Skills
- Operations Management
- Project Planning
- Adaptability and Flexibility
- Problem-solving aptitude
- Team Collaboration
- Data Entry
Timeline
Bar Manager
O'Donovan's
08.2015 - Current
Guest Service Coordinator
Asha Salon and Spa
03.2012 - 08.2019
Bachelor of Science in Management - School of Business and Technology
Northeastern Illinois University
Associates in Science -
Wright College
High School -
Chicago Academy