Megan Amelotte
Huntington Beach,CA
Summary
I am a university graduate and a customer-focused achiever seeking to grow and develop professional skills. Driven by my unflinchingly positive attitude and passion for constant improvement and continued learning.
Overview
6
6
years of professional experience
Work History
Server and Bartender
R+D Kitchen
11.2022 - 09.2024
- Provide a very high standard of service and meticulous attention to detail, while tailoring recommendations based on a guest's preferences
- Not only meeting but also anticipating the wishes of my guests before they are voiced to me
- Demonstrate strong multitasking skills by managing many tables simultaneously without compromising quality of experience
- Assist with training new hires, providing guidance on Hillstone standards and best procedures
- Address guest concerns or complaints professionally, ensuring efficient and harmonious resolution and maintaining positive rapport.
- Have been recognized and requested regularly by guests for creating a dining experience personalized to them
Intern Volunteer
Bolsa Chica Ecological Reserve
10.2022 - 03.2023
- Coordinated and managed volunteer activities for community service projects
- Educated tour groups and facilitated instructional activities for visitors of all ages
- Streamlined office operations by assisting with administrative tasks, maintaining organized workspaces, answering calls and providing information to visitors
- Aided staff members with important projects as needed, displaying adaptability and commitment to success
- Ran the center’s multiple social media sites which boosted community engagement and interest in upcoming events
Crew Member
Trader Joe's
06.2020 - 08.2022
- Offered friendly and helpful service to customers, which included guiding them through the store, assisting them to their vehicles, or simply engaging in pleasant conversation at the cash register
- Provided customers with detailed information about the quality and availability of store products, always up to date on new items and when temporarily unavailable goods would be returning
- Fostered a positive work environment through effective communication and teamwork among fellow crew members
Cast Member
Disneyland Resort
06.2019 - 03.2020
- Provided accurate information and helpful guidance to Disneyland guests, improving their overall park experience
- Assisted in creating memorable experiences for guests
- Maintained a manicured and orderly environment and facilitated crowd flow
- Received a "Four Keys Card" award for exemplary service
Shift Lead
Cafe Ventanas
10.2018 - 03.2020
- Supervised the restaurant's front of house and managed any complications that arose
- Trained new employees and delegated daily roles and responsibilities to staff
- Maintained a clean and organized work environment, ensuring health and safety standards were consistently exceeded
Education
Bachelor of Science - Biology
University of California, San Diego
La Jolla, CAHigh School Diploma -
Edison High School
Huntington Beach, CASkills
- Collaboration
- Customer Service
- Relationship Building
- Spanish Proficiency
- Laboratory Techniques
- Microsoft Office
Timeline
Server and Bartender
R+D Kitchen
11.2022 - 09.2024
Intern Volunteer
Bolsa Chica Ecological Reserve
10.2022 - 03.2023
Crew Member
Trader Joe's
06.2020 - 08.2022
Cast Member
Disneyland Resort
06.2019 - 03.2020
Shift Lead
Cafe Ventanas
10.2018 - 03.2020
Bachelor of Science - Biology
University of California, San Diego
High School Diploma -
Edison High School
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