MEGAN AUSMUS
Dickinson,TX
Summary
Service-oriented Customer Representative focused on enhancing tenant satisfaction and retention through proactive problem-solving. Effectively manages lease agreements and collaborates with maintenance teams to ensure compliance and address tenant needs. Demonstrates strong multitasking and time management skills to consistently meet performance targets.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
BG Staffing
South Houston, Texas
05.2026 - Current
- Conducted property tours, showcasing features and amenities to potential tenants.
- Managed lease agreements and ensured compliance with company policies.
- Collaborated with maintenance teams to address tenant requests and concerns.
- Facilitated communication between landlords and tenants for smooth operations.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
Apple Wallet Customer Service
CONCENTRIX CVG
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Troubleshoot transaction issues, manage digital card provisioning.
- Resolve security concerns via phone,chat.
- Strong communication, Passion for customer problem-solving.
Customer Service Representative
SAM THE PLUMBER
07.2020 - 12.2023
- Recommended products and services to members and informed customers about relevant promotions.
- Provided solutions, recommendations, replacements, using an empathetic approach and demeanor. Resolving issues quickly and efficiently, while coordinating with other team members out of the office.
- Communicate with other staff members and troubleshoot any errors outside of field of study.
- 4 years
Education
Highschool Diploma -
Alvin High School
Alvin, TXSkills
- Problem Resolution Specialist
Timeline
Leasing Consultant
BG Staffing
05.2026 - Current
Apple Wallet Customer Service
CONCENTRIX CVG
01.2023 - Current
Customer Service Representative
SAM THE PLUMBER
07.2020 - 12.2023
Highschool Diploma -
Alvin High School