MEGAN BATISTE
TICKFAW,LA
Summary
Healthcare professional with 12 years of experience in patient care and administrative support. Skilled in utilizing advanced communication and data management to improve patient comfort and care quality. Proficient in collaborating with healthcare teams to enhance treatment processes and promote a compassionate environment. Committed to leveraging clinical skills
to support efficient healthcare delivery.
Overview
14
14
years of professional experience
Work History
Medical Assistant
St. Tammany Cancer Center
07.2023 - 08.2024
- Assisted oncologists and facilitated patient care to enhance treatment outcomes.
- Coordinated interdisciplinary teams to ensure smooth treatment processes and enhance patient experience
- Enhanced clinical assessments, ensuring precise documentation and improved care quality.
- Utilize electronic health records systems for accurate patient info, reducing errors and improving access
- Implemented new scheduling strategies, significantly increasing patient appointments and clinic productivity
- Fostered a collaborative environment through effective communication with staff and patients.
Certified Nurse Assistant
Christwood Retirement Community PRN
07.2014 - 10.2022
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Used mobility devices to transport patients
- Observed and reported unusual symptoms and changes to charge nurse
- Assisted residents in preparing for activities and social programs
- Assisted residents with bathing and dressing to promote personal hygiene
- Delivered compassionate care to residents, enhancing their quality of life through personalized assistance and emotional support
Staffing Coordinator
Oceans Behavioral Hospital
10.2020 - 01.2022
- Interpreted and explained human resources policies, procedures or regulations
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules
- Worked with human resources teams to align staffing decisions with regulatory standards
- Monitored nursing schedules to verify hours and prevent unauthorized overtime
- Determined minimum staffing requirements for each nursing job class by examining unit-staffing patterns
- Coordinated and scheduled clinical facility staff to achieve optimal shift coverage
Discharge Planner
Northlake Behavioral Health
01.2020 - 10.2020
- Facilitated sessions aimed at helping patients adapt to life changes post-illness.
- Ensured continued follow-up on patient and client care for optimal service provision.
- Advocated for clients to resolve medical or personal crises
- Provided information to access financial assistance, legal aid or housing
- Coordinated comprehensive discharge plans, ensuring seamless transitions for patients from facility to home, enhancing post-care success rates
- Implemented robust patient tracking systems, enhancing service effectiveness and ensuring continuity of care throughout treatment processes
New Patient Coordinator
Breast Speciality
01.2019 - 01.2020
- Scheduled evaluations and procedures for patients
- Communicated with patients to ensure quality of care and develop care plans
- Updated medical files by processing intake data in readiness for treatment.
- Managed administrative tasks for healthcare team.
- Facilitated patient care with kindness, improving their treatment process.
- Created welcoming clinic environment, enhancing patient comfort and trust in medical staff
- Introduced digital scheduling system, streamlining appointment process
Front Desk Receptionist/Medical Assistant
Post Trauma Institute of Louisiana
10.2017 - 01.2019
- Scheduled and confirmed patient appointments, ensuring efficient daily operations
- Answered and directed calls using a multi-line system, enhancing communication flow
- Provided administrative support, including document organization and schedule management
- Greeted patients and verified paperwork, streamlining the intake process
- Coordinated with pharmacies for prescription submissions and refills
- Monitored and documented vital signs for outpatient care
- Participated in team meetings to optimize workflows and improve patient outcomes
Psychiatric Technician
Southeast Louisiana Hospital
12.2010 - 07.2014
- Handled vital sign monitoring, assisted in medication administration and patient behavior assessments
- Communicated with clients and families effectively building lasting relationships
- Identified and addressed individual mental health challenges to support patients
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Interviewed new patients to complete admission forms and assist nurses with mental health status assessment
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff
- Tracked client movement on and off unit by documenting times and destinations
Education
SOME COLLEGE - NURSING
Northshore Technical Community College - Sullivan
Hammond, LANurse Aide Training And Competency Evaluation Prog -
Northshore Technical Community College
Hammond, LAHIGH SCHOOL DIPLOMA -
Fontainebleau High School
Mandeville, LA05.2009
Skills
- Electronic Health Records (EHR) Management
- Patient Scheduling Systems
- Interdisciplinary Team Coordination
- Patient Education
- Medical Records Management
- BLS
- Patient Assessment
- Clinical Skills
- Administrative Support
- Patient Advocacy
- Communication
Timeline
Medical Assistant
St. Tammany Cancer Center
07.2023 - 08.2024
Staffing Coordinator
Oceans Behavioral Hospital
10.2020 - 01.2022
Discharge Planner
Northlake Behavioral Health
01.2020 - 10.2020
New Patient Coordinator
Breast Speciality
01.2019 - 01.2020
Front Desk Receptionist/Medical Assistant
Post Trauma Institute of Louisiana
10.2017 - 01.2019
Certified Nurse Assistant
Christwood Retirement Community PRN
07.2014 - 10.2022
Psychiatric Technician
Southeast Louisiana Hospital
12.2010 - 07.2014
SOME COLLEGE - NURSING
Northshore Technical Community College - Sullivan
Nurse Aide Training And Competency Evaluation Prog -
Northshore Technical Community College
HIGH SCHOOL DIPLOMA -
Fontainebleau High School
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