Megan Blackwell
Reidsville,NC
Summary
Retail leader with 15 years of Food Lion experience across operations, associate development, training, and execution. Passionate about helping teams simplify the work, execute standards consistently, and create the best experience possible for Ms. Johnson. Known for developing leaders, supporting peers, improving execution, and helping stores solve problems in a practical and sustainable way.
Overview
14
14
years of professional experience
Work History
Store Manager
Food Lion
Bassett, VA
02.2022 - Current
- Responsible for overall store performance including people, sales, execution, and developing future leaders.
- Highlights
- Developed and promoted leaders including Assistant Store Managers, Customer Service Managers, and department leaders through coaching, follow up, and development planning.
- Helped implement and simplify company initiatives including PPT, TC53, Global Works, and Spectrum while maintaining strong store execution.
- Delivered consistent shrink and operational results through strong routines, accountability, and focus on standards.
- Recognized as a resource for audit readiness and operational support by helping peers identify root causes and build action plans that create lasting improvement.
- Mentored Store Managers and continue to support peers through coaching and sharing best practices.
- Led strong digital execution and helped teams improve customer experience through focus on substitutions, order completeness, in stocks, and operational discipline.
- Selected as Community Ambassador and led engagement through Food Lion Feeds and local partnerships to strengthen community presence and associate involvement.
- Partner with leaders to identify development opportunities and build stronger bench strength within the store.
Assistant Store Manager
Food Lion
South Boston, VA
12.2020 - 02.2022
- Supported total store operations while developing associates, improving execution, and delivering business results.
- Highlights
- Developed leaders on CAO execution, productivity standards, backroom processes, and daily routines.
- Built and developed a new stock crew while creating accountability around standards and execution.
- Coached future leaders through hands on development and clear expectations.
- Maintained strong inventory and operational performance through consistent execution.
- Served as regional support and subject matter resource during Success Factors rollout by helping leaders navigate change and improve adoption.
- Supported hiring, onboarding, and associate development across the store.
- Selected to participate in workforce development efforts supporting regional talent growth.
Grocery Manager
Food Lion
Greensboro, NC
03.2018 - 12.2020
- Led grocery execution while supporting store operations and developing future leaders.
- Highlights
- Developed and coached emerging leaders on CAO, store walks, standard practices, and accountability.
- Supported replenishment execution and inventory management to improve in stocks and customer experience.
- Served as acting store leader during leadership transitions.
- Led inventory preparation and execution while maintaining operational standards.
- Supported community involvement and local engagement activities.
Customer Service Manager
Food Lion
Greensboro, NC
11.2015 - 03.2018
- Supported front end execution and led associate development during Wave 4 remodel activity.
- Highlights
- Trained and developed office and front end teams on new standards and routines.
- Delivered strong results during Shop & Earn rollout.
- Supported store leadership through operational execution and store walks.
- Led community involvement activities that strengthened local engagement.
Assistant Customer Service Manager
Food Lion
Reidsville, NC
01.2015 - 11.2015
- Supported scheduling and labor planning.
- Improved cash office execution and accuracy.
- Supported hiring and staffing efforts for the front end team.
Sales Associate / Sales Assistant
Food Lion
Reidsville, NC
12.2011 - 01.2015
- Built foundational experience in customer service, store execution, and Food Lion operations.
Education
Associate of Science - Practical Nursing
Rockingham Community College
Skills
- Retail Operations
- Associate Development
- Training & Coaching
- Store Execution
- Standard Practices
- Operational Problem Solving
- Change Leadership
- Merchandising & In Stocks
- Talent Development
- Community Engagement
Timeline
Store Manager
Food Lion
02.2022 - Current
Assistant Store Manager
Food Lion
12.2020 - 02.2022
Grocery Manager
Food Lion
03.2018 - 12.2020
Customer Service Manager
Food Lion
11.2015 - 03.2018
Assistant Customer Service Manager
Food Lion
01.2015 - 11.2015
Sales Associate / Sales Assistant
Food Lion
12.2011 - 01.2015
Associate of Science - Practical Nursing
Rockingham Community College