Managed full P&L, inventory, scheduling for a 15-person team, and operations for the franchise while independently maintaining a flexible, self-directed schedule with minimal supervision.
Actively participated as a Chamber of Commerce member, networking with business owners and engaging customers at city events to build strategic relationships, increase brand exposure, and drive business development opportunities.
Led full-cycle hiring and talent management from franchise launch through closure, cultivated a strong company culture and positive work environment, and maintained employee turnover below 15%.
Trained and mentored staff on product knowledge and customer engagement, enabling delivery of high-quality, customized products and premium service tailored to individual customer needs.
Diesel Mechanics Adjunct Instructor
UVU
10.2019 - 12.2023
Delivered instructional presentations and hands-on demonstrations in shop environments on engine systems, industry tools and equipment, precision measurement, and tune-ups.
Instructed students on the navigation and application of industry-standard diagnostic platforms, including Cummins QuickServe, CAT SIS, and Detroit Diagnostic software, ensuring technical proficiency.
Trained and upheld OSHA safety protocols and the importance of using correct tools and equipment, while fostering a culture of professional accountability and operational excellence.
Production Control
US Synthetic
07.2019 - 04.2020
Served as key liaison between sales representatives, mine operations, and customers throughout the order process, ensuring seamless communication, timely fulfillment, and high levels of customer satisfaction.
Designed and implemented custom KPIs and continuous improvement initiatives, dynamically adjusting strategies to meet evolving business objectives and market demands.
Optimized Kanban inventory system through statistical sales analysis and enhanced bulk inventory visibility, significantly reducing stockouts and overages while improving efficiency.