Megan Carter
Denver,CO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
University Of Colorado Anschutz Medical Campus
Aurora , CO
03.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients
- Manage high volume work queue getting patients scheduled quickly.
- Generated reports within EPIC, scheduled complex patients, insurance verification and authorization, collaborated with various departments.
- Coached new employees on administrative procedures, company policies and performance standards and responsibilities within EPIC.
Care Team Assistant
University Of Colorado Anschutz Medical Campus
Aurora , CO
03.2004 - 03.2017
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Face paced unit with numerous phone lines and scheduling 50-60 per day.
Secretary
University Of Colorado Anschutz Medical Campus
Denver , CO
03.2003 - 03.2004
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed ~300 volunteers.
Education
Bachelor of Science - Business Administration And Management
Regis University
Denver, CO12.2010
Skills
- Microsoft Office
- Confidentiality and Data Protection
- Microsoft Windows
- EPIC
- Google Drive
- Ease with Computers and Technology
- Microsoft Excel
- Critical Thinking
- Data Entry Documentation
- Employee Training
Adaptive Dragon Boat Racing
7 years of competitive racing with numerous state and national championships.
Timeline
Administrative Assistant
University Of Colorado Anschutz Medical Campus
03.2017 - Current
Care Team Assistant
University Of Colorado Anschutz Medical Campus
03.2004 - 03.2017
Secretary
University Of Colorado Anschutz Medical Campus
03.2003 - 03.2004
Bachelor of Science - Business Administration And Management
Regis University
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