Megan Carter
Denver,CO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
University Of Colorado Anschutz Medical Campus
Aurora, CO
03.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients
- Manage high volume work queue getting patients scheduled quickly.
- Generated reports within EPIC, scheduled complex patients, insurance verification and authorization, collaborated with various departments.
- Coached new employees on administrative procedures, company policies and performance standards and responsibilities within EPIC.
Care Team Assistant
University Of Colorado Anschutz Medical Campus
Aurora, CO
03.2004 - 03.2017
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Face paced unit with numerous phone lines and scheduling 50-60 per day.
Secretary
University Of Colorado Anschutz Medical Campus
Denver, CO
03.2003 - 03.2004
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed ~300 volunteers.
Education
Bachelor of Science - Business Administration And Management
Regis University
Denver, CO12.2010
Skills
- Microsoft Office
- Confidentiality and Data Protection
- Microsoft Windows
- EPIC
- Google Drive
- Ease with Computers and Technology
- Microsoft Excel
- Critical Thinking
- Data Entry Documentation
- Employee Training
Adaptive Dragon Boat Racing
7 years of competitive racing with numerous state and national championships.
Timeline
Administrative Assistant
University Of Colorado Anschutz Medical Campus
03.2017 - Current
Care Team Assistant
University Of Colorado Anschutz Medical Campus
03.2004 - 03.2017
Secretary
University Of Colorado Anschutz Medical Campus
03.2003 - 03.2004
Bachelor of Science - Business Administration And Management
Regis University
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