Megan Chadwick
Rocky Mount,VA
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Anchor Title SML, LLC
05.2024 - 12.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Assistant Manager
Dairy Queen Grill & Chill
12.2017 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
No Degree - Criminal Justice
Ferrum College
Ferrum, VA06-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Anchor Title SML, LLC
05.2024 - 12.2024
Assistant Manager
Dairy Queen Grill & Chill
12.2017 - 05.2023
No Degree - Criminal Justice
Ferrum College
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