Megan Chittum
Chesapeake,VA
Summary
Proven track record in enhancing guest experiences at Woodys Sports Bar through exceptional customer service and effective multitasking. Demonstrated hospitality expertise and interactive communication skills, significantly improving service delivery. Background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure. Mastered first responder skills, ensuring patron safety and satisfaction. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Woodys Sports Bar
06.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
The Hive Farm Bar and Grill
09.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lifeguard
YMCA
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
High School Diploma -
Great Bridge High School
Chesapeake, VA06.2023
Skills
Customer Service
Effective Multitasking
Patience and Empathy
Phone Etiquette
Guest Engagement
Hospitality service expertise
Interactive communication skills
Timeline
Hostess/Server
Woodys Sports Bar
06.2024 - Current
Server
The Hive Farm Bar and Grill
09.2023 - 11.2023
Lifeguard
YMCA
05.2022 - 08.2023
High School Diploma -
Great Bridge High School
Similar Profiles
Daniel VargasDaniel Vargas
Cook at Big Woodys Sports BarCook at Big Woodys Sports Bar
Dorothy FilipDorothy Filip
Server at Woodys Sports BarServer at Woodys Sports Bar
Samantha KelmanSamantha Kelman
Restaurant Manager at Woodys Sports Tavern And GrillRestaurant Manager at Woodys Sports Tavern And Grill