Megan Cleveland
Smyrna,GA
Summary
Certified Hairstylist with extensive customer service background. Detail oriented business professional skilled at processing customer data, scheduling, and payroll through various computer software. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
9
9
years of professional experience
Work History
Hairstylist
Alexandar Salon
05.2018 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Followed established procedures to enter and process data correctly.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Counted and documented opening and closing cash amounts daily.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Organized, sorted, and checked input data against original documents.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Daycare Teacher
Windy Hill Athletic Club
05.2015 - 10.2019
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
- Increased appointment scheduling efficiency by implementing user-friendly software systems.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
High School Diploma -
Wheeler High School
Marietta, GA05.2016
Skills
- Quick Learner
- Client consultation
- Hair styling techniques
- Schedule Management
- Hair analysis
- Appointment Scheduling
- Data Entry
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Filing and data archiving
- Maintains confidentiality
- Data Processing
Timeline
Hairstylist
Alexandar Salon
05.2018 - Current
Daycare Teacher
Windy Hill Athletic Club
05.2015 - 10.2019
High School Diploma -
Wheeler High School
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