Megan David-Burks
Warrenton,MO
Summary
Driven professional with a proven track record, excelling in customer engagement and financial transaction accuracy. Skilled in spreadsheet management and exceptional customer service, demonstrating strong multitasking abilities and teamwork. Achieved high customer satisfaction and operational efficiency, showcasing problem-solving and time management prowess. Highly organized in preparing documentation, schedules and communications.
Overview
10
10
years of professional experience
Work History
Sales Associate
Wedding Wishlist
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Baker
Olives Bakery LLC
01.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Project Manager
Worldwide Freight Management
08.2019 - 01.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
COOK
KIDS R KIDS LEARNING ACADEMY
06.2014 - 08.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
CULINARY CERTIFICATE - CULINARY
LE CORDON BLEU COLLAGE OF CULINARY ARTS
ST.PETERS, MO10.2011
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Fast Typing Speed
- Word Processing
- Spreadsheet Management
Additional Information
REFERENCES AVAILABLE UPON REQUEST
Timeline
Sales Associate
Wedding Wishlist
03.2024 - Current
Baker
Olives Bakery LLC
01.2024 - Current
Project Manager
Worldwide Freight Management
08.2019 - 01.2024
COOK
KIDS R KIDS LEARNING ACADEMY
06.2014 - 08.2019
CULINARY CERTIFICATE - CULINARY
LE CORDON BLEU COLLAGE OF CULINARY ARTS
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