Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Megan Davis

Bluebird Diner
Iowa City,IA
8
years of professional experience

Server management professional with ten-plus years of experience in customer service. With a proven track record in maintaining and optimizing server environments. Known for effectively resolving complex technical issues and implementing robust security measures. Strong focus on collaborative team efforts and achieving operational excellence, adaptable to changing technology landscapes.

Work History

Server/Manager

4 Years 2 Months
Bluebird Diner | 08.2022 - Current
  • Greeted hundreds of customers with a welcoming presence.
  • Ensured clean dining and kitchen spaces to improve customer satisfaction.
  • Crafted drinks quickly and accurately to enhance customer experience.
  • Cleared and cleaned tables promptly after customer use to maintain a tidy environment.
  • Oversaw safe money transactions to maintain accurate financial records.
  • Led a team of servers to enhance customer service quality and operational efficiency.
  • Implemented training programs to improve staff performance and retention rates.
  • Streamlined scheduling processes to optimize workforce management and reduce labor costs.

Camp Counselor, Head Counselor

5 Years 2 Months
North Liberty Community Center | 06.2018 - 08.2023
  • Made a daily schedule, planned activities, ensured children's safety and engagement, maintained cleanliness in shared spaces, and drove kids to and from school
  • Supervised daily activities and ensured safety protocols were followed by all participants.
  • Developed engaging lesson plans that promoted teamwork and social skills among campers.
  • Facilitated conflict resolution and maintained a positive camp environment for diverse groups.

Front End Worker

6 Months
Costco | 11.2020 - 05.2021
  • Cashier
  • Restocked shelves with products to ensure availability for customers.
  • Moved shopping carts to designated locations for easy access by shoppers.
  • Executed cleaning tasks throughout the store to ensure a hygienic shopping environment.
  • Organized merchandise on shelves to create a neat and inviting display.
  • Provided excellent customer service by assisting members with inquiries and resolving issues effectively.
  • Maintained cleanliness and organization in high-traffic areas, ensuring a welcoming shopping environment.
  • Operated cash register efficiently, handling transactions accurately and ensuring customer satisfaction.

Barista, Food runner, Dishwasher, Food prep

1 Year 8 Months
Brewhemia | 09.2019 - 05.2021
  • Crafted espresso drinks to meet customer preferences,
  • Delivered food orders to customers promptly.
  • Cleared tables by removing dirty dishes efficiently
  • Prepared ingredients by chopping vegetables for meal preparation
  • Ensured consistent quality of coffee and espresso drinks through meticulous brewing methods.
  • Trained new baristas on drink preparation and customer service standards.
  • Ensured cleanliness and organization of workstations and equipment.

Education

Associates - Liberal Arts And Sciences

Kirkwood Community College | Cedar Rapids, IA | 06-2021

Degree in liberal arts

Skills

Strategic Planning
Restaurant software
Inventory management
Operations Management
Food safety
Staff training
Crew coordination
Effective communication
Project Management
Budgeting and Forecasting
People Leadership
Process Improvement
Conflict Resolution
Complaint Handling
Revenue Growth Strategy
Executive Collaborations

Interests

Graphic Design
Digital Art and Animation
Music
Experimenting with different creative mediums
like drawing
painting
and sculpture
to expand skills and techniques.
Photography
Crafting and DIY Projects
Fashion
Skateboarding
Running
Passionate about balancing physical health with mental and emotional wellness.

Timeline

Server/Manager

Bluebird Diner
08.2022 - CurrentRead More

Front End Worker

Costco
11.2020 - 05.2021Read More

Barista, Food runner, Dishwasher, Food prep

Brewhemia
09.2019 - 05.2021Read More

Camp Counselor, Head Counselor

North Liberty Community Center
06.2018 - 08.2023Read More

Kirkwood Community College

Associates from Liberal Arts And Sciences
Read More
Megan Davis