Megan Deming
Cincinnati,OH
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Operations Lead
JPMorgan Chase
Cincinnati
10.2021 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Oversaw problem resolution to address barriers to operational efficiency.
Lead teller
KeyBank
Cincinnati, OH
07.2017 - 10.2021
- Supervises the teller line that processes a variety of financial transactions
- Assist branch manager with daily administration and compliance tasks
- Assist teller with more complex tasks, monitors exceptions and backs up teller and performs teller duties as needed
Branch Manager
OneMain Financial
Cincinnati, OH
10.2014 - 07.2017
- Individualized training plans to support career progression
- Proven track record of developing and coaching high performance sales and customer service teams
- Sales planning, profit/loss management, customer/revenue growth, and compliance orientation
- Ability to thrive in a fast-paced team environment
- Network within the community to gain referral business
- Assist customers in making financial decisions to help them achieve their financial goals
- Manage service and collection activities
- Work as an individual contributor and as a part of the team to achieve business objectives
Installed Sales Coordinator
Lowe's Home Improvements
Cincinnati, OH
01.2010 - 01.2014
- Coordinate and oversee installed sales projects
- Effectively communicated with customers, vendors and installers to ensure contract fulfillment
- Assisted in the training and coaching of employees on the installed sales program and order management system
- Utilize internal systems and review reports to plan inventory levels and track orders
- Resolve any issues, acquire permits, and retrieve any other necessary information
- Monitored and provided important feedback regarding service providers capacity levels and the ability to service the customer in a timely manner
Education
High school or equivalent -
Skills
- Customer Service
- Notary Public
- Banking
- Operations
Certification
Driver's License
Additional Information - Skills Strengths
- Self Motivated
- Microsoft Office
- Results Oriented
- Works well in team environment
- Ohio Notary
- Easily obtains and processes information
Timeline
Branch Operations Lead
JPMorgan Chase
10.2021 - Current
Lead teller
KeyBank
07.2017 - 10.2021
Branch Manager
OneMain Financial
10.2014 - 07.2017
Installed Sales Coordinator
Lowe's Home Improvements
01.2010 - 01.2014