Megan DeMoss
Cape Coral,FL
Summary
Passionate professional with extensive knowledge of teaching Epic Softwear material using modern methodologies. Cultivates positive relationships with staff to enhance participation and increase overall success. Outgoing and friendly with fantastic attention to detail.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Advanced Information System Educator
Lee Health
01.2022 - Current
- Credentialed Ambulatory Provider Epic trainer
- Credentialed Ambulatory Clinical Support Epic Trainer
- Designed curriculum, lesson plans and instructional materials for classroom teaching.
- Identified potential risks associated with proposed system changes or implementations.
- Provided ongoing support during system testing activities by troubleshooting issues as they arise.
- Managed diverse projects for new product implementations.
- Provided technical support for existing clinical Ambulatory Epic users.
Information Systems Educator
Lee Health System
Fort Myers, FL
06.2021 - 01.2022
- Prepared training materials for end users on how to use new systems and applications.
- Expanded or modified system to serve new purposes or improve workflow.
- Trained staff and users to work with computer systems and programs.
Clinical Supervisor/ LPN; Internal Medicine Pine Island Rd
Lee Health
01.2017 - 01.2021
- Directed and managed 20-person team of clinical and support personnel.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
Office Supervisor
Island Coast Pediatrics
07.2013 - 06.2017
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Resolved customer complaints regarding products or services offered by the company.
- Supervised, trained and mentored staff members in the use of office equipment and procedures.
- Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
- Developed educational programs for nurses on topics such as infection control, safety protocols.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
LPN; Floor Nurse and Phone Triage
Island Coast Pediatrics
01.2011 - 07.2013
- Administered medications and therapies in accordance with physicians orders.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Interviewed patients to obtain medical history.
- Sterilized medical equipment and supplies with germicides, sterilizers and autoclaves.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Landscaping and Lawn Maintenance
Team Lawn Care Inc.
01.2000 - 01.2011
- Client contact, Bookkeeping, Estimates on accounts
- Followed instructions precisely when completing projects so that results met expectations.
- Answered customer questions regarding care and general knowledge of landscape.
Education
Nursing -
Edison State College
12.2011
Licensed Practical Nurse graduate -
High Tech North
12.2011
Associates in Art -
Edison State College
12.2005
Skills
- Proficient in Epic
- Troubleshooting Abilities
- Technical Support
- Workflow Improvement
- Electronic Medical Records
- Staff Mentoring and Coaching
- Course Materials Development
- Virtual Learning Management
- Training Method Development
- Public Speaking
Certification
- Licensed Practical Nurse; License Number 5201195
- Epic Credentialed Provider Classroom Trainer
- Epic Credentialed Clinical Support Classroom Trainer
Timeline
Advanced Information System Educator
Lee Health
01.2022 - Current
Information Systems Educator
Lee Health System
06.2021 - 01.2022
Clinical Supervisor/ LPN; Internal Medicine Pine Island Rd
Lee Health
01.2017 - 01.2021
Office Supervisor
Island Coast Pediatrics
07.2013 - 06.2017
LPN; Floor Nurse and Phone Triage
Island Coast Pediatrics
01.2011 - 07.2013
Landscaping and Lawn Maintenance
Team Lawn Care Inc.
01.2000 - 01.2011
Nursing -
Edison State College
Licensed Practical Nurse graduate -
High Tech North
Associates in Art -
Edison State College
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