Megan Emery

• Oversaw admissions processes for 300-bed veterans facility, ensuring compliance with state and federal laws.
• Coordinated waitlist of over 700 veterans to enhance placement efficiency.
• Facilitated weekly committee meetings to streamline decision-making and ensure appropriate placements.
• Executed structured follow-ups to maintain full census and accurate system records.
• Managed communication between applicants and multiple agency departments.
• Conducted walk-in and scheduled tours for prospective veterans, showcasing facility offerings.
• Presented candidate files during admissions committee meetings to support informed decisions.

• Managed case management for individuals on DD or CADI waiver, ensuring service coordination and referrals.
• Conducted biannual meetings with clients to create and evaluate support plans focused on health and individual goals.
• Coordinated resources and services to meet diverse needs of clients receiving support.
• Supervised a team of 6-7 case managers, optimizing caseload management and workflow efficiency.
• Performed quality assurance audits on program files to maintain compliance and accuracy.
• Assessed clients enrolled in Medica healthcare plans, including MSHO, MSC+, SNBC, and I-SNBC.
• Completed annual assessments and entered data into MMIS system for accurate record-keeping.
• Managed documentation for various healthcare plans, facilitating service setup for clients.

Managed caseload of 50-60 individuals with developmental disabilities and mental health issues.

Delivered case management under Rule 185, ensuring compliance with service standards.

Coordinated DD/CADI waiver services while facilitating referrals and authorizing service agreements.

Conducted biannual meetings with individuals to assess and update support plans.

Developed person-centered service plans, maintaining communication with providers and families.