Megan Falcone
North Hollywood,CA
Summary
Adaptable professional recognized for exceptional productivity and task efficiency. Specializes in customer service with proven ability to multi-task effectively under pressure. Demonstrates strong organizational, time management, and communication skills to consistently meet and exceed workplace expectations.
Overview
5
5
years of professional experience
Work History
Lead Bartender
Morton's Steakhouse
Burbank, CA
10.2021 - Current
- Prepared and mixed beverages according to recipes and customer preferences.
- Maintained bar inventory, ordered supplies, and restocked items as needed.
- Managed accurate bar tabs while processing cash and credit card transactions.
- Created attractive displays by arranging bottles and glasses behind the bar.
- Promoted exceptional customer service during busy periods through calm demeanor.
- Resolved customer complaints promptly while adhering to company guidelines.
- Supervised staff to ensure efficient completion of tasks and operations.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Trained new bartenders on processes, drink preparation, and customer interaction techniques.
- Planned and coordinated special events to boost customer numbers and profits.
Bartender
Copper Cellar Steakhouse
Knoxville, TN
01.2021 - 10.2021
- Mixed and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Provided excellent customer service and addressed guest inquiries promptly.
- Processed payments accurately and efficiently with POS system.
- Effectively multitasked within fast-paced environment.
Education
Bachelor of Arts - Musical Theatre
American Musical And Dramatic Academy
Los Angeles, CA05-2020
Skills
- Excellent written and verbal communication
- Computer-oriented / Eager to learn new programs
- Event planning / food service
- Outstanding customer service / hospitality
- Organized
- Problem solving
- Creative thinking
Accomplishments
- Magna Cum Laude (College)
- National Honor Society (HS)
- Student Council (HS)
Timeline
Lead Bartender
Morton's Steakhouse
10.2021 - Current
Bartender
Copper Cellar Steakhouse
01.2021 - 10.2021
Bachelor of Arts - Musical Theatre
American Musical And Dramatic Academy
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