Megan Fletcher
Marysville
Summary
Accomplished Accounts Payable Manager and Store Manager at Kramer Oil Company, Inc., with a proven track record in enhancing vendor relations and streamlining payment processes. Expert in account reconciliation and adept at leading teams to exceed goals. Demonstrated ability to improve customer satisfaction and expand client bases through effective communication and training.
Overview
13
13
years of professional experience
Work History
Accounts Payable Manager
Kramer Oil Company, Inc.
05.2024 - Current
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Improved vendor relationships through timely payments and clear communication of company policies.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts on a daily basis for all bank, credit card, and fuel accounts.
- Supported company president with special projects and additional job duties.
- Observed strict confidentiality regulations to maintain data security.
Store Manager
Kramer Oil Company, Inc.
05.2019 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Assisted with hiring, training and mentoring new staff members.
Sales Representative
Frontier Resources Inc.
12.2011 - 07.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Expanded customer base through cold calling, networking, and relationship building.
Education
AAS - Social Work And Counseling
Cloud County Community College
Concordia, KS05.2015
Skills
- Account reconciliation
- Onboarding and training
- Team oversight
- Proficient in Office 360, Enterprise Data (PDI), Google Forms
- Invoice processing
- Cash flow management
Timeline
Accounts Payable Manager
Kramer Oil Company, Inc.
05.2024 - Current
Store Manager
Kramer Oil Company, Inc.
05.2019 - 05.2024
Sales Representative
Frontier Resources Inc.
12.2011 - 07.2019
AAS - Social Work And Counseling
Cloud County Community College
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