Summary
Overview
Work History
Education
Skills
Timeline
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Megan Frost

Gilbert,AZ

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

23
23
years of professional experience

Work History

Practice Manager

Frost Nichols Orthodontics
01.2020 - Current
  • Monitored office conversions and playbook tracker
  • Manage calls through callbox for training and growth opportunities
  • Reviewing P & L
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Clinic Lead

Frost Nichols Orthodontics
01.2016 - 01.2020
  • Managed and directed 14 clinical assistants and 3 orthodontists averaging 150 patients a day -Hired and trained all clinical assistants (they would manage their own column of patients after 2-3 weeks of training with zero background in orthodontics)

Clinical Assistant

Frost Nichols Orthodontics
01.2001 - 03.2016
  • Efficiently manage patient care, office and inventory duties
  • WIRE CHANGES, un-Tie, Retie, bondings, debands
  • Maintain clean, sterile and positive environments optimizing patient comfort and safety
  • Built a loyal patient following; frequently requested by patients to serve as their ortho assistant.

Education

Degree -

Mountain View High School

Skills

  • Staff Management
  • Team Leadership
  • Employee Training
  • Managing Employee Relations
  • Performance Tracking and Evaluations
  • Complex Problem-Solving
  • Coaching and Mentoring
  • Time Management

Timeline

Practice Manager

Frost Nichols Orthodontics
01.2020 - Current

Clinic Lead

Frost Nichols Orthodontics
01.2016 - 01.2020

Clinical Assistant

Frost Nichols Orthodontics
01.2001 - 03.2016

Degree -

Mountain View High School

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Megan Frost