Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Megan Fuentes

Houston,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am very organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Cricket Wireless

Mobilelink USA
Houston, TX
06.2023 - Current
  • Build and maintain strong working relationships with team members.
  • Manage daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Hire and train positive, enthusiastic employees to boost talents of retail team.
  • Supervise cash drawer balances and deposits of store receipts.
  • Maintain inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organize new stock for floor placement.
  • Coach and mentor employees by offering constructive feedback and taking interest in long-term career growth.
  • Increase store sales by cross-selling complementary items.
  • Execute merchandising strategies to support store sales growth.
  • Prepare and submit nightly bank deposits.
  • Evaluate store performance and incorporate feedback to implement improvement plans.

Receptionist Assistant

Ranger Energy Services
Houston, TX
08.2022 - 06.2023
  • Scheduled appointments for clients and ensured accuracy of information.
  • Maintained a neat, organized reception area.
  • Assisted with mail sorting and distribution.
  • Provided administrative support to the receptionist.
  • Managed office supplies inventory and reordered when necessary.
  • Coordinated travel arrangements for staff members as needed.
  • Prepared documents such as invoices, reports, memos, letters, financial statements.
  • Organized filing system for easy retrieval of documents.
  • Performed data entry tasks into various software systems accurately and quickly.
  • Handled confidential information with discretion and professionalism.
  • Responded to customer inquiries via phone or email promptly and courteously.
  • Assisted with special projects as requested by management team.
  • Displayed professional standards at reception desk to impress visitors.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Reviewed, sorted and responded to select email correspondence on behalf of senior staff.
  • Scheduled and confirmed appointments.
  • Answered incoming calls and routed to appropriate personnel.

Seasonal Beauty Advisor

Sephora USA
Houston, TX
11.2022 - 01.2023
  • Greeting customers and consulting with them on their skin type, skincare concerns, and style preferences
  • Recommending and demonstrating products that fit the customer's needs, preferences, and budget
  • Cross-selling and upselling beauty products, such as serums, body lotions, and hair care products
  • Building and maintaining positive and loyal client relationships with high-quality service and product knowledge
  • Processing sales, returns, and cash register transactions

Resident Assistant

University of St Thomas
Houston, TX
06.2022 - 12.2022
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Coordinated student events such as movie nights, game nights, and other social activities.
  • Responded to emergency situations within the residence hall.
  • Assisted students with problem resolution through mediation and conflict management techniques.
  • Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
  • Developed positive relationships with all members of the residence hall community.
  • Collaborated with Resident Directors on programming initiatives for the residence hall.
  • Implemented educational programs focusing on personal development topics such as study skills, time management, stress management.
  • Served as an information resource for residents regarding campus services.
  • Enforced University policies while maintaining an atmosphere conducive to learning.
  • Established office hours each week where students could come meet one-on-one with RA's about any concerns they had.
  • Planned fun activities throughout the semester such as holiday celebrations or themed nights.

Education

Bachelor of Arts - Business Administration And Management

Houston Community College
Houston, TX
05-2026

High School Diploma -

Cristo Rey Jesuit
Houston, TX
05-2022

Skills

  • Customer Service
  • Deposit and withdrawal processing
  • Cash Drawer Balancing
  • Sales Forecasting
  • Mail Routing
  • Travel Arrangements
  • Office Organization
  • Filing System Management
  • Appointment Scheduling
  • Spreadsheet tracking
  • Call handling
  • Calendar Management
  • Sales closing
  • Retail experience
  • Event Planning
  • Organization and Multitasking
  • Relationship building and management
  • Customer Consultation
  • Client Relationship Building

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Cricket Wireless

Mobilelink USA
06.2023 - Current

Seasonal Beauty Advisor

Sephora USA
11.2022 - 01.2023

Receptionist Assistant

Ranger Energy Services
08.2022 - 06.2023

Resident Assistant

University of St Thomas
06.2022 - 12.2022

Bachelor of Arts - Business Administration And Management

Houston Community College

High School Diploma -

Cristo Rey Jesuit

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