Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Gaudern

Conroe,TX

Summary

Proven leader in customer service management, adept at problem-solving and sales enhancement, with a track record of maintaining high customer satisfaction at Trudy's Hallmark. Excelled in team leadership and cash handling, ensuring a positive and organized work environment. Achieved significant improvements in customer service metrics, demonstrating a flexible and results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Shift Leader

Trudy's Hallmark
09.2023 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Education

High School Diploma -

Oak Ridge High School
Conroe, TX
05.2024

Skills

  • Customer Service Management
  • Problem-Solving
  • Sales and Upselling
  • Team Leadership
  • Flexible Schedule
  • Cash Handling

Timeline

Shift Leader

Trudy's Hallmark
09.2023 - Current

High School Diploma -

Oak Ridge High School
Megan Gaudern