Megan Gonzalez
Hartly,DE
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. As well as highly-motivated with desire to take on new challenges. Strong work ethic with exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience. Dedicated with a proactive attitude and the ability to learn quickly. Authorized to work in the US for any employer
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Chestertown pediatrics
06.2022 - 03.2024
- Gained more communication skills
- Gained more computer skills
- Learned to be more organized
- Being patient with others in difficult situations/finding a solution to their problems
- Scanning documents and filing
- Answering multiple phone calls a day while managing appointments
- Attending to people and transferring them to the appropriate department when needed
- Helping to meet patients needs in a timely and efficient manner
- Overviewing important information such as insurance, bills, stating procedures to people
- Managing files in order while scanning appropriate documents
- Organizing in alphabetical order
- Learned skills in a week while working
- Talked to a manager when a patient didn’t like the solution or had a matter that couldn’t be answered
Education
Associate's degree - Criminal Justice
Delaware Technical Community College
Dover, DE01.2025
Skills
- Front Desk
- English
- Computer Skills
- Bilingual
- Typing
- Communication Skills
- Spanish
- Basic math
- Patience
- Attention to detail
- Customer service
- Time management
Military Service
- Branch: United States Marine Corps
- Service Country: United States
- Rank: Private
- March2024 to June2024
- 1. Disciplined
- 2. Quick but also efficient
- 3. Attention to detail
- 4. Follow orders or directions precisely
- Being in the marine corps taught us about honor, courage, and commitment to anything that we do. Even in the simplest of jobs we always do our best to put in the effort and always strive to improve and do better.
Certification
Driver's License
Timeline
Front Desk Receptionist
Chestertown pediatrics
06.2022 - 03.2024
Associate's degree - Criminal Justice
Delaware Technical Community College