Summary
Overview
Work History
Education
Skills
Timeline
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Megan Graham

Canandaigua,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Store Manager

Shine Bright Wholeness Center
08.2023 - 10.2023
  • Maintained current responsibilities as Executive Administrative Assistant.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Contributed content to communication streams (weekly employee newsletter, monthly customer newsletter and social media).
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.


Executive Administrative Assistant

Shine Bright Wholeness Center
10.2022 - 09.2023
  • Created and maintained databases to track and record customer data.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets to track, analyze, and report on performance and sales data.
  • Maintained the customer service email account.
  • Managed all memberships, including cancellations and suspends.
  • Created and published a schedule for content deadlines for all newsletters and announcements.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Liaised between clients and maintained effective lines of communication.

Juice Barista / Retail Sales Associate

Breathe Yoga & Juice Bar
10.2021 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Student Assistant State Employee

SUNY Oswego
09.2018 - 05.2020
  • Sorted and organized files.
  • Organized, wrote and sent email messages and printed letters to students with past due balances.
  • Check balances, input data to student accounts, and maintain student accounts in Banner.
  • Analyze Excel reports.
  • Digitized records.
  • Performed data entry and database management to accurately record information and protect data from unauthorized access.
  • Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.

Education

Bachelor of Arts - Criminal Justice

SUNY Oswego
Oswego, NY
12.2021

High School Diploma -

Canandaigua Academy
Canandaigua, NY
06.2018

Skills

  • Organized
  • Approachable
  • Efficient and accurate
  • Fast learner
  • Flexible schedule
  • Time management skills

Timeline

Store Manager

Shine Bright Wholeness Center
08.2023 - 10.2023

Executive Administrative Assistant

Shine Bright Wholeness Center
10.2022 - 09.2023

Juice Barista / Retail Sales Associate

Breathe Yoga & Juice Bar
10.2021 - 10.2022

Student Assistant State Employee

SUNY Oswego
09.2018 - 05.2020

Bachelor of Arts - Criminal Justice

SUNY Oswego

High School Diploma -

Canandaigua Academy

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Megan Graham