Megan Hale
Peoria,IL
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Phoenix Botanical/Sunnyside
12.2017 - 04.2018
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Answered incoming calls, scheduled appointments and filed medical records.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Office Manager
The Villas of Holly Brook
03.2015 - 12.2017
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Healthcare Administrative Assistant
Homebound Healthcare
06.2012 - 01.2015
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Effectively completed various clerical duties simultaneously like managing telecommunication lines, attending to visitors, and entering data.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Associate of Arts - Social Work
Illinois Central College
East Peoria, IL01-2024
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Insurance verification
- Records management
- Interdepartmental collaboration
Timeline
Patient Care Coordinator
Phoenix Botanical/Sunnyside
12.2017 - 04.2018
Office Manager
The Villas of Holly Brook
03.2015 - 12.2017
Healthcare Administrative Assistant
Homebound Healthcare
06.2012 - 01.2015
Associate of Arts - Social Work
Illinois Central College
Similar Profiles
Alexis HayesAlexis Hayes
Guest Services Lead at Central Florida Zoo & Botanical GardensGuest Services Lead at Central Florida Zoo & Botanical Gardens
Olivia HarrisonOlivia Harrison
Event Bartender at Huntsville Botanical GardensEvent Bartender at Huntsville Botanical Gardens
ARKA BANERJEEARKA BANERJEE
Senior Preservation Assistant at Headquarters, Botanical Survey of IndiaSenior Preservation Assistant at Headquarters, Botanical Survey of India
John GayJohn Gay
Sales & Delivery at ABarr SimpsonSales & Delivery at ABarr Simpson
Ashley WoodsAshley Woods
Lead Child Welfare Specialist at Children's Home Association of IllinoisLead Child Welfare Specialist at Children's Home Association of Illinois