Megan Harvey
Palmyra,MO
Summary
Expert professional with superb customer service skills and strong background meeting customer needs. Stays on top of continuous customer demands with expertise in call control and issue resolution. High-performing and adaptable in dealing with dynamic needs of ever-changing sales environments.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Sales Support Specialist
Craig Industries
Quincy, Illinois
06.2021 - 08.2022
- Assisted sales team with customer inquiries and order processing.
- Coordinated product information between sales and marketing departments.
- Managed inventory levels to ensure product availability for customers.
- Created and maintained sales reports using company software tools.
- Resolved customer issues by collaborating with relevant departments.
- Organized and scheduled meetings for the sales team to enhance communication.
Sales Associate
Old Navy, Gap
Quincy, Illinois
10.2017 - 08.2022
- Assisted customers with product selections and provided exceptional service.
- Maintained store appearance by organizing merchandise and displays.
- Processed transactions accurately using point-of-sale systems.
Education
Associate of Science - Accounting And Finance
John Wood Community College
Quincy, Illinois 08.2018 - 05.2020
Skills
- Order processing
- Customer inquiries
- Sales reporting
- Inventory management
- Product knowledge
- Team collaboration
- Sales coordination
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Customer service
- Microsoft office expertise
- Performance tracking
- Customer order management
- Complaint resolution
- Customer engagement
- Point of sale operation
References
References available upon request.
Timeline
Sales Support Specialist
Craig Industries
06.2021 - 08.2022
Associate of Science - Accounting And Finance
John Wood Community College
08.2018 - 05.2020
Sales Associate
Old Navy, Gap
10.2017 - 08.2022