Megan Haskin
Denver
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Office Assistant
Do-it Molds
Denver
09.2019 - Current
- Managed daily office operations and maintained organized filing systems.
- Assisted input of orders
- Handled incoming calls and responded to inquiries with professionalism
- Supported accounting tasks by processing invoices and tracking expenses.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Customer Sales Representative
People’s Bank
Carlisle
05.2018 - 07.2019
- Assisted customers with account inquiries and product information.
- Educated clients on banking services and promotional offerings.
- Processed account openings, closings, and maintenance requests efficiently.
- Resolved customer complaints and escalated when necessary for resolution.
- Maintained accurate records of customer interactions and transactions.
- Participated in training sessions to stay updated on banking regulations.
- Developed relationships with existing customers through follow-up communications.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Generated regular reports on sales performance metrics for management review.
- Answered customer inquiries regarding product features, availability, and pricing.
- Assisted customers in selecting products that best met their needs.
- Performed administrative tasks such as data entry, filing, and document preparation.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
- Produced sales documents, finalized deals and filed records.
- Replenished and arranged items to maintain appearance.
Education
Clarksville High School
Clarksville, IASkills
- Office management
- Data entry
- Invoice processing
- Customer service
- Order processing
- Time management
- Communication skills
- Task prioritization
- Attention to detail
- Team collaboration
- Opening and closing procedures
- Call handling
Timeline
Office Assistant
Do-it Molds
09.2019 - Current
Customer Sales Representative
People’s Bank
05.2018 - 07.2019
Clarksville High School