Megan Higgerson
South Bend,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Office Coordinator
Market Fresh Gourmet
08.2022 - Current
- Processed invoices and coded documents according to company procedure and standards.
- Processed payroll for employees, accounting for taxes, leave, and special reimbursements for commissions.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Server/Bartender
Corndance Tavern
07.2019 - Current
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Bonefish Grill Restaurants
08.2017 - 03.2019
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Monitored dining room for cleanliness and proper set-up at all times.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
No Degree - Business Administration And Management
Purdue Northwest
Michigan City, INSkills
- Customer service
- Client communication
- Time management
- Payroll administration
- Attention to detail
- Billing
- Adaptability
- Problem solving
Timeline
Office Coordinator
Market Fresh Gourmet
08.2022 - Current
Server/Bartender
Corndance Tavern
07.2019 - Current
Server
Bonefish Grill Restaurants
08.2017 - 03.2019
No Degree - Business Administration And Management
Purdue Northwest
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