Megan Hodge
Orlando,FL
Summary
Proactive professional with a strong background in warranty administration and marketing execution. Known for building client relationships and utilizing data analysis to optimize operational efficiency and compliance.
Overview
6
6
years of professional experience
Work History
Loaner Coordinator / Warranty Administrator
Land Rover of Orlando
Orlando, FL
01.2023 - Current
- Process warranty claims with a focus on accuracy, compliance, and timely resolution.
- Collaborate with cross-functional teams to qualify leads and streamline workflows.
- Build and maintain client relationships through proactive communication and follow-up.
- Achieved top Service Department ranking based on Customer Satisfaction Index (CSI).
- Track sales metrics and campaign performance using data analysis tools.
Receptionist & Marketer
Orange Technical College
Orlando, FL
05.2021 - 01.2023
- Developed and executed marketing campaigns to boost engagement and outreach.
- Conducted competitor analysis to identify opportunities and refine strategies.
- Increased social media engagement by 30% through content planning and design coordination.
- Provided front desk support, improving communication and operational efficiency.
- Analyzed data to develop budget-conscious marketing plans that drove revenue growth.
Data Entry Clerk
Avis Car Rental
Orlando, FL
04.2019 - 03.2021
- Supported vehicle operations and customer service initiatives.
- Performed routine vehicle inspections and data entry with high accuracy.
- Assisted with compliance tracking and reconciliation efforts.
Education
Bachelor of Science - Business with a Concentration in Finance
Keiser University
Orlando, FL05.2026
Associate of Science - Accounting
Valencia College
Orlando, FL05.2025
High School Diploma -
Timber Creek High School
Orlando, FL05.2022
Skills
- Customer Relationship Management
- Marketing Strategy & Campaigns
- Lead Qualification & Sales Support
- Data Entry & Compliance
- Analytical Thinking & Problem-Solving
- Report writing
Timeline
Loaner Coordinator / Warranty Administrator
Land Rover of Orlando
01.2023 - Current
Receptionist & Marketer
Orange Technical College
05.2021 - 01.2023
Data Entry Clerk
Avis Car Rental
04.2019 - 03.2021
Bachelor of Science - Business with a Concentration in Finance
Keiser University
Associate of Science - Accounting
Valencia College
High School Diploma -
Timber Creek High School