Megan Iler

Provided excellent customer service and met quality expectations of tasks while maintaining a fast speed of service. Proved successful working within tight deadlines in a fast-paced environment. Supported sales initiatives and led store team during the Store Managers absence.

• Checked and responded to emails and phone calls daily, providing prompt and accurate information regarding store information, record of completed procedures, scheduled events, and corrective actions.
• Conducted regular inventory checks, recorded waste nightly, and checked incoming stock bi-weekly as shipment arrived.
• Coached and trained new employees and managed daily work assignments to enhance operations.
• Monitored employee performance and provided feedback on areas for improvement.
• Handled cash register transactions accurately as well as counting and recording safe morning and night to ensure amount was correct.
• Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
• Delegated tasks to employees and monitored activities and task completion.

Pleasantly interacted with customers during hectic periods to promote a fun, positive work environment. Controlled line and crowd with quick and efficient service. Managed inventory, organized product stockroom, took charge of putting away weekly deliveries, supervised and motivated crew, scheduled work assignments, and provided training and feedback.