Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Megan Jackson

Heath Springs,SC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Medical RepresentativeMedical ReceptionistMedical AssistantMedical Records ClerkMedical Biller

Work Type

Full TimePart Time

Location Preference

RemoteHybrid
Location: Monroe, NCCharlotte, NCFort Mill, SCColumbia, SCFlorence, SC
Open to relocation: Yes

Salary Range

$18/hr - $22/hr

Important To Me

Career advancementFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekCompany CultureWork-life balance

Summary

Highly motivated and committed Clinical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Clinical Assistant

Carolina Heart Specialists
Lancaster, SC
01.2015 - 03.2022
  • Collected and documented patient medical information such as blood pressure, weight and review current / new medications, Completed EKGs and other tests based on patient presentation in office.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patients visit.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Expedited prescription refills for patients under supervision of healthcare providers, reducing medication lapses.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities.
  • Maintained accurate patient records and updated electronic health systems.
  • Educated patients on treatment plans and medication instructions.
  • Worked collaboratively with other healthcare professionals to provide quality care for patients.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Managed patient records, including medical history and test results.
  • Reviewed patient charts prior to appointments to ensure accuracy of information.
  • Documented patient visits in Electronic Medical Record system.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Incorporated outside records into charts and EHR.

Certified Nursing Assistant

Springs Memorial Hospital
Lancaster, SC
02.2012 - 01.2015
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Documented patient information accurately in electronic health records.
  • Collaborated with healthcare team to ensure comprehensive patient care.
  • Educated patients and families on health management and safety practices.
  • Participated in training new staff on patient care protocols and procedures.
  • Answered call lights promptly and responded to patient needs accordingly.

Front Office Medical Assistant

Sentinel Health Partners
Kershaw, SC, SC
04.2009 - 01.2012
  • Assisted with insurance verification, expediting check-in process and ensuring accurate billing.
  • Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
  • Assisted in training new front office staff members, ensuring consistent quality of service delivery across team.
  • Assisted with patient check-in and check-out processes to enhance visitor experience.
  • Processed insurance claims and verified patient eligibility for services provided.
  • Utilized electronic health record systems to document patient information accurately.
  • Handled incoming calls, addressing inquiries and directing them to appropriate departments.
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
  • Registered new patients and created files with detailed personal and medical information.
  • Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Improved patient satisfaction by promptly addressing inquiries and concerns both in-person and over phone.
  • Collaborated with clinical staff to provide seamless care coordination for patients.
  • Protected patients' rights by maintaining confidentiality of medical, personal, and financial information.
  • Collected deductibles and copays to post money to patient accounts.
  • Enhanced patient experience by maintaining welcoming and organized front office environment.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information.
  • Submitted insurance claims and updated patients' insurance information.
  • Handled sensitive information with discretion, adhering to HIPAA guidelines at all times.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Managed approximately 40 incoming calls, emails and faxes per day from patients.

Education

High School Diploma -

Andrew Jackson High School
Kershaw, SC
08.2000 - 05.2004

Certificate of Technical Studies - Advanced Nursing

York Technical College
Rock Hill, SC
08.2009 - 02.2010

Skills

  • HIPAA Compliance
  • Attention to detail
  • Effective communication
  • Time management
  • Team collaboration
  • Direct patient care
  • Emergency procedures
  • CPR
  • Insurance claims
  • EMR / EHR
  • Appointment reminders
  • Medical procedures
  • Clinical applications
  • Medical records management
  • Professionalism and ethics
  • Vital sign monitoring
  • Clinical and administrative support
  • Calm and level-headed under duress
  • Electrocardiography (EKG)
  • Reliable team player
  • Clinical documentation
  • Clinical operations
  • Medical terminology knowledge

Timeline

Clinical Assistant

Carolina Heart Specialists
01.2015 - 03.2022

Certified Nursing Assistant

Springs Memorial Hospital
02.2012 - 01.2015

Certificate of Technical Studies - Advanced Nursing

York Technical College
08.2009 - 02.2010

Front Office Medical Assistant

Sentinel Health Partners
04.2009 - 01.2012

High School Diploma -

Andrew Jackson High School
08.2000 - 05.2004

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Megan Jackson