Megan Jennings
Dollar General
River Grove,IL
6
years of professional experience
Proactive and adaptable individual with a solid background in retail and customer service. Known for effective cash handling and training capabilities, with a focus on fostering teamwork to achieve operational efficiency.
Work History
Cashier Team Lead
10 Months- Trained new cashiers on customer service standards and operational procedures.
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Cashier Team Lead
3 Years 3 Months- Implemented best practices for cash handling, reducing errors and enhancing financial accountability.
- Monitored cash drawer discrepancies, conducting audits to ensure compliance with company policies.
- Collaborated with team members to optimize workflow during peak hours for better service speed.
- Resolved customer inquiries and complaints promptly, improving satisfaction levels.
Caregiver
8 Months- Developed personalized care plans in collaboration with multidisciplinary teams.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Assisted residents with daily living activities, ensuring comfort and dignity.
Receptionist
10 Months- Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
- Facilitated effective communication between clients and counseling staff, enhancing service delivery.
- Maintained accurate records of client information, adhering to confidentiality protocols.
- Coordinated logistical support for workshops and community outreach programs, fostering engagement.
Education
GED
Associate Health And Human Services - Healthcare
Skills
Customer service
Team leadership
Problem-solving
Cash handling
Availability management
Active listening
Data entry
Timeline
Cashier Team Lead
Dollar General
08.2025 - 06.2026Read More
Cashier Team Lead
Dairy Queen Grill & Chill
02.2022 - 05.2025Read More
Caregiver
Liberty Village
05.2021 - 01.2022Read More
Receptionist
Family Counseling Service
06.2020 - 04.2021Read More
Ultimate Medical Academy
Associate Health And Human Services from Healthcare
Read More
Southeastern Illinois College
GED
Read More