Megan Kalnas
El Paso
Summary
Dynamic Administrative Specialist with proven expertise at El Paso County Constable Pct 6 in confidential document control and meticulous recordkeeping. Recognized for enhancing operational efficiency through effective task prioritization and strong verbal communication skills. Adept at fostering positive customer relations, ensuring satisfaction, and maintaining high service standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Administrative Specialist
El Paso County Constable Pct 6
05.2021 - Current
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Processed warrant payments efficiently and accurately.
Managed foreign service mailed-in payments to ensure timely processing. - Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Oversaw creation and closure of purchase orders.
- Receive and log civil papers generated by both courts.
Server
Bad Habits
05.2020 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Crown & Eagle
08.2018 - 06.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Associate of Arts - Psychology
El Paso Community College
El Paso, TXHigh School Diploma -
Socorro High School
10150 Alameda Ave, El Paso, TX 7992705-2012
Skills
- Confidential document control
- Customer relations
- Verbal communication
- Order processing
- Documentation and recordkeeping
- Business correspondence
- Data entry
- Activity reporting
Timeline
Administrative Specialist
El Paso County Constable Pct 6
05.2021 - Current
Server
Bad Habits
05.2020 - 05.2021
Server
Crown & Eagle
08.2018 - 06.2020
Associate of Arts - Psychology
El Paso Community College
High School Diploma -
Socorro High School
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