MEGAN KENNICK
Warren,OH
Summary
Proactive and detail-oriented professional with a proven track record at Cleveland Clinic Star Imaging, excelling in customer service and office organization. Demonstrated ability to enhance front desk operations through effective scheduling and administrative support, leading to increased efficiency and positive first impressions. Skilled in cash handling and fostering excellent verbal communication, adept at resolving inquiries swiftly. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Cleveland Clinic Star Imaging
05.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
No Degree - ART HISTORY
Youngstown State University
Youngstown, OHSkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Administrative Skills
- Scheduling appointments
- Office Organization
- Oral and writing communication
- File Organization
- Filing
- Mail handling
Timeline
Front Desk Receptionist
Cleveland Clinic Star Imaging
05.2022 - Current
No Degree - ART HISTORY
Youngstown State University
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