Megan Lowe
Houston,TX
Summary
Licensed Nursing Home Administrator bringing progressive healthcare experience. Adept at maximizing occupancy, streamlining operations and improving profits to meet demanding business objectives. Knowledgeable about industry standards and best practices.
Overview
5
5
years of professional experience
Work History
Administrator in Training/Admissions Coordinator
Paradigm At First Colony
Missouri City, TX
09.2021 - Current
- Assist the Administrator in ensuring the quality and appropriateness of resident care meets or exceeds company and industry standards
- Completes rotation/work assignments in each facility department as specified by the State AIT program
- Complete/submit any status reports required by the States Board of Examiners/Administrators in a timely manner
- Participates in recruiting, hiring, providing orientation/training, and retaining a sufficient number of qualified staff to carry out facility programs and services
- Assisted in patient admission process based on federal and state laws.
COVID-19 Response Frontline Case Investigator
Harris County Public Health
Houston, TX
06.2020 - 01.2022
- Coordinated with public health and local facilities to support isolation and quarantine of individuals.
- Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
- Collected and recorded information in electronic medical records.
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
- Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
Insurance Verification Specialist
Getix Health
Sugarland, TX
12.2019 - 06.2020
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Communicated verification and authorization status updates with hospital departments to facilitate decision-making for patient admissions and insurance coverage.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Obtained payments from patients and scanned identification and insurance cards.
Account Manager
Healthcare Services Group
Houston, TX
08.2017 - 06.2019
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
Education
Certificate of Long Term Care Administration - Long Term Care Administration
Texas State University
San Marcos, TX05.2022
Master of Science - Health Services Administration
Mississippi College
Clinton, MS12.2017
Bachelor of Science - Healthcare Administration
University of Southern Mississippi
Hattiesburg, MS12.2014
Skills
- Demographics Information
- Weekly Payroll
- Registration Processing
- Process Management
- Staff Leadership and Direction
- Patient Referral
- Admissions Support
- Critical Thinking
- Operational Requirements
- EMR Systems
- Salesforce CRM Experience
- Managing Patient Cases
Timeline
Administrator in Training/Admissions Coordinator
Paradigm At First Colony
09.2021 - Current
COVID-19 Response Frontline Case Investigator
Harris County Public Health
06.2020 - 01.2022
Insurance Verification Specialist
Getix Health
12.2019 - 06.2020
Account Manager
Healthcare Services Group
08.2017 - 06.2019
Certificate of Long Term Care Administration - Long Term Care Administration
Texas State University
Master of Science - Health Services Administration
Mississippi College
Bachelor of Science - Healthcare Administration
University of Southern Mississippi
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