Megan Mathis
Kimberly,AL
Summary
Detail-oriented and dependable professional with a diverse background in healthcare, veterinary services, and insurance sales. Expertise in client relations, policy management, and administrative operations drives success in fostering strong relationships and ensuring seamless processes. Demonstrated ability to thrive in fast-paced environments while consistently delivering exceptional customer service and maintaining a high level of accuracy. Committed to leveraging skills and experience to contribute effectively to team objectives and enhance overall operational efficiency.
Overview
20
20
years of professional experience
Work History
Insurance Producer
Farmers Insurance
Gardendale, AL
12.2025 - Current
- Assist clients in selecting personal and business insurance policies, including auto, home, life, and commercial coverage
- Educate clients on coverage options and risk management strategies
- Generate new business through referrals and relationship building
- Process applications, renewals, endorsements, and policy changes
- Maintain strong client relationships to support retention
- Ensure compliance with state regulations and underwriting guidelines
Triage Technician
ENT Associates of Alabama
Gardendale, AL
07.2016 - 12.2025
- Collected and recorded patient vital signs
- Updated medications and maintained medical records
- Scheduled appointments and coordinated diagnostic testing
- Verified insurance and processed pre-authorizations
- Managed administrative duties including filing and faxing
Veterinary Technician / Head Veterinary Technician
Mercy Animal Hospital
Gardendale, AL
03.2008 - 07.2016
- Assisted veterinarians during exams, surgeries, and medical procedures
- Performed X-rays, administered medications, and monitored anesthesia
- Managed inventory, ordering, and supply levels
- Created staff schedules and coordinated with vendors
- Provided both clinical and administrative support in a fast-paced environment
Key Holder / Sales Associate
Pet Depot
Cullman, AL
10.2005 - 05.2008
- Assisted customers with product selection and care advice
- Cared for animals housed in the store
- Opened and closed the store independently
- Supported inventory management
Education
Associate of Applied Science -
Jefferson State Community College
Birmingham, ALHigh School Diploma - undefined
Cullman High School
Cullman, ALSkills
- Insurance Sales (Auto, Home, Life, Commercial)
- Client Relationship Management
- Customer Service
- Policy Processing
- Risk Assessment
- Administrative Coordination
- Patient Care & Triage
- Insurance Verification
- Electronic Records
- Organization & Multitasking
- Relationship building
Timeline
Insurance Producer
Farmers Insurance
12.2025 - Current
Triage Technician
ENT Associates of Alabama
07.2016 - 12.2025
Veterinary Technician / Head Veterinary Technician
Mercy Animal Hospital
03.2008 - 07.2016
Key Holder / Sales Associate
Pet Depot
10.2005 - 05.2008
High School Diploma - undefined
Cullman High School
Associate of Applied Science -
Jefferson State Community College