Summary
Overview
Work History
Education
Skills
Timeline
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Megan McAllister

Tempe,AZ

Summary

Hardworking waitress with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

6
6
years of professional experience

Work History

Server

Devils Advocate
Tempe , AZ
09.2022 - Current
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Operated POS terminals (Toast) to manage customer orders and payments efficiently in high-volume settings, maintaining accuracy and speed.
  • Worked extensively during major sports events, demonstrating adaptability and composure in fast-paced atmospheres.
  • Assisted in various roles such as bussing, expo food running, and bar backing during peak hours showcasing versatility.
  • Thrived in 12+ hour shifts, demonstrating dedication and stamina in demanding work conditions.
  • Built positive relationships with other front-of-house and kitchen staff.

Server/Host/Expeditor

Cozzies Tavern and Grill
Stillwater , MN
07.2018 - 06.2023
  • Managed reservations, waitlists, and special requests for large parties.
  • Directed customers to bar area in high-traffic times to increase drink sales
  • Ensured that all plates were properly garnished before being served to customers.
  • Operated POS terminals (Aloha software) to input orders, split bills and calculate totals.
  • Excelled in serving large crowds, skillfully navigating through busy environments with full trays to ensure prompt service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Hostess

Pedalhaus Brewery
Tempe , Arizona
02.2022 - 06.2024
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

BBA - Business Finance

Arizona State University
Tempe, AZ
05.2025

Skills

  • Effective Communication
  • Memorization
  • Positive Attitude
  • Adaptability
  • Customer Service
  • Rapport Building
  • Point of Sale system operations (Aloha, Alexa, Toast)

Timeline

Server

Devils Advocate
09.2022 - Current

Hostess

Pedalhaus Brewery
02.2022 - 06.2024

Server/Host/Expeditor

Cozzies Tavern and Grill
07.2018 - 06.2023

BBA - Business Finance

Arizona State University
Megan McAllister